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“Great place to find a home office chair. Anthony and Elizabeth worked with me and got me a quote within a day. I really appreciated this because many other certified dealers for Herman Miller don't respond to single chair orders.”
“Nick Troiano in the Paoli store just took FABULOUS care of my friend and me, patiently, pleasantly and efficiently taking care of replacing very old screens, and helping us with a variety of questions. This young man does Verizon proud! My TOP recommendation!”
“Came in today and had an amazing experience with estelin. Came in needing help with getting back into my iCloud on my phone and laptop and she got me back in it. She’s amazing.”
“Recently I went to the store and I was very pleased. Joshua helped me get a new phone and apple watch. He was very nice and very helpful. I will be going back to him when I need to visit t-mobile again.”
“What started out as a pleasant experience turned out to be a nightmare. We had to go to the Experience store in KOP to have the mess cleaned up that began at the Malvern location.
We went in to begin a new service with T Mobile and ended up with charges and security deposits that never needed to be charged. We also weren’t told majority of the information that the employee should have informed us on before making the switch. Instead, he was just worried about getting the new account for his benefit and not the customer.
We should have known when we walked in to this location and the employee said, “I have to be honest with you, we don’t usually get anyone in this store.”
Luckily we had a MUCH better experience at the King of Prussia experience store and they were able to get everything situated.
Alex and Wil (KOP) went above and beyond to make sure our time with them was nothing like what we had experienced in Malvern and were beyond helpful and knowledgeable with the product that they promote.”
“Dear manager
I wanted to take a moment to express my heartfelt gratitude for the exceptional service I received at your store. Your assistance in resolving the issue with activating my Apple Smart Watch was truly remarkable.
Your patience, politeness, and professionalism were evident throughout the entire process. You and your team went above and beyond to ensure that my problem was fixed, and I am incredibly grateful for your dedication and expertise.
I was particularly impressed by the way you managed the situation with such grace and efficiency. Your leadership and the supportive attitude of your staff made a significant difference, and I left the store feeling valued and well taken care of.
Thank you once again for your outstanding service. It is experiences like these that make me appreciate being an Xfinity customer.”
“Your Xfinity representative, Lea, in Pottstown, PA was excellent and such a tremendous help setting up my new Xfinity account! It couldn’t have been easier, as I am in my 80’s and not tech savvy. She was patient and pleasant and knowledgeable throughout the entire experience.”
“My Xfinity rep Eric Z was wonderful! Not only was he professional and knowledgeable, but he went above and beyond to be sure my service appointment was completed with 100% satisfaction. I would highly recommend working with Eric for all your Xfinity phone needs. Great guy, great service!!”
“Had a complicated issue with my phone and Brandon is extremely knowledgeable when it comes to phones he’s a great asset to this store definitely will be coming back”
“And of course, to get things to run the way you want them to, you might be there for 4 or 5 days. This store is where I can meet with my tech manager and get things done. Anyone setting up a business account should want it done right, so be patient. Verizon meets with me in person. Maurice is skilled and I trust him. When he is not there, he tells me who to go to, though everyone jumps in to help. All they need...comfortable chairs!!”
“Joe was an amazing help in my last visit. Glad to know that there is someone who knows what he's talking about. As long as he is in this location I will visit this T-mobile. Having an amazing experience inside of a retail location nowadays is rare but thanks to all the staff here I can rest assured that someone will help me if needed.”
“I’ve been back and forth from this Verizon store 5 times in about 10 days with an iPhone that won’t read SIM cards or an eSIM. While it’s been a frustrating process, the team here have gone above and beyond to find me solutions. Chamar, Kiersten and Hector were all great to work with, and their managers were also helpful. Thanks for helping remedy this situation.”
“Manager Rob in the Devon Pa location is terrific! I came in to check on my plan. He optimized my apps and checked my backups. He is so professional, kind and patient. A true asset to TMobile.
KB lifetime cuatomer”
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“I've never enjoyed going to a phone store until today. The 3pm crew on 3/8/24 were very knowledgeable and great to talk to as I was waiting for my phone to transfer data! Very personable, friendly, and funny staff. Will only go to this location!”