“I’ve been back and forth from this Verizon store 5 times in about 10 days with an iPhone that won’t read SIM cards or an eSIM. While it’s been a frustrating process, the team here have gone above and beyond to find me solutions. Chamar, Kiersten and Hector were all great to work with, and their managers were also helpful. Thanks for helping remedy this situation.”
10AM - 8PM
20 W Lancaster Ave, Paoli“Staff is 200% better & welcoming than any verizon store in the area. Ron took time to explain the promotion, transferred my data & gave me good bundle discount on accessories. My go-to store for any phone needs.”
“My experience was by far the best customer service experience that I have ever had. The person that helped me name is Tiarra. She is well spoken and full of information. She addressed all of my questions and concerns. She was so helpful. I’ve recommended this store to everyone that I know. My experience was awesome.”
“My daughter and I were at your store yesterday inquiring about trading in our current device for an upgrade. Upon arriving at the store there was a women who was being very loud and rude to the Xfinity worker. I felt bad for the worker, however he remained very calm and handled the situation very professionally. He helped us after dealing with her and he was awesome. Unfortunately, I did not get the gentleman’s name but wanted to make note how professional he acted and handled the situation. Kudos!! to the workers at that store!”
“Shout out to Jay for the warm greeting, Noah and Xavier for the attentive response and support with addressing an irate customer who refused to listen. They were able to address me and my sons issue from a previous visit from another store. True example of team work and great communication amongst one another. They are a dynamic trio! T-Mobile is lucky to have them.”
“Had a big issue with my new phone. Mike L was so great in helping me resolve my issue and was pleasant to work with. I really appreciate him for all his help. Would recommend this T-Mobile location because of my experience with Mike today. Thanks again Mike!”
“Great place to find a home office chair. Anthony and Elizabeth worked with me and got me a quote within a day. I really appreciated this because many other certified dealers for Herman Miller don't respond to single chair orders.”
“Calongi was so helpful and nice. He genuinely tried to help me (xfinity people on 3 seperate calls, lied to me about taking my 2nd line off and sending me money back. After 2 months of no service it went from 90 dollars to 400) He was patient, easy going and kind. Give that man a raise ❤️”
“I had a fantastic experience with Bobby from Phoenixville T Mobile.He was very Professional, Knowledgeable, Kind, and Understanding.He answered all of my questions. He made me feel like a older individual who has many questions.Thank You T Mobile for Employee Bobby.”
10AM - 8PM
271 Swedesford Rd, Wayne“Store Manager Rob stayed late two weeks ago to assist me with my daughter's phone just so she can be ready for the first day of school. If you run into this store manager he definitely goes above and beyond!”
“I was in today to upgrade my phone and i was assured by Juliana. She had wonderful customer services skills and i was in and out within a hour so happy to be coming back to this location!!!!”
“Walked into this Verizon store because I was having difficulty with my iPhone and an Internet connection. The representative on the floor was a tremendous help and even help me navigate iCloud photos relative to my iPhone end google photos relative to my friends android phone. I can't remember the customer service representatives name but he looks a lot like Bradley Cooper. Very helpful and I highly recommend”