Paoli Ford has established itself as a trusted and customer-friendly dealership with over 100 years of experience. Customers appreciate the smooth and quick buying process, often highlighting knowledgeable staff who answer questions and ensure vehicles are ready to go. One reviewer shared that their first business vehicle purchase was made easy thanks to courteous service and extra effort from a dealer who stayed late to complete the sale. The dealership also receives praise for its reliable service department, which is helpful and accommodating, even with last-minute requests. Customers have been able to keep their family cars in good shape through routine inspections, oil changes, and minor repairs, often receiving quick and free services like battery changes and washer fluid top-ups. The staff is described as courteous, attentive, and responsive, making customers feel comfortable making important purchases and trusting them with their vehicles. Many appreciate the quick turnaround times, whether for sales or service, and enjoy the convenience of nearby amenities while waiting. Overall, Paoli Ford is recognized for its friendly service, knowledgeable team, and commitment to customer satisfaction.