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“Andrew was very nice, pleasant, fun and educational on the products and Ms. Mindy was also so helpful as well. We laughed and cracked jokes. It was a true pleasure to be in there presences and work with them. I recommend them and this location if you want the education and a good laugh.”
“We started off at the Original Mattress Factory. The man over there said hi and that was pretty much it. We liked one of the mattresses over there but wanted to look around more. We then made our way to Mattress Firm and were greeted by Symone. She was great! She stayed with us the whole time and explained everything in detail while taming my two year old while we tried out the mattresses. She was sooo nice and we ended up not going back to TOMF and just picking a mattress here because the customer service blew the other place away. Thanks again Symone!”
“I was having issues with my mattress and having debilitating back pain because of it. Thanks to Damien, I was able to get a full understanding of the different kinds of mattresses that were beneficial to my problem and overall body health and found the one mattress that I was so shocked it felt like the best thing for my sleep in years. I don’t think a mattress has ever felt so aligning for me and I’m really grateful to Damien for helping me figure this out so I can feel better again. He truly showed he cared and had the knowledge and know-how to find me my bed match. I’m so happy!”
“I stopped in tonight to buy a new mattress and Nina was a great help! She took all the time with me that I needed to make my decision. I’d definitely buy again from her!!”
“Matthew made our experience at Mattress Firm very pleasant. He showed us several options without overwhelming us or taking us out of our comfort zone. Definitely happy with our purchase! Thank you Matthew for a great experience today!!”
“A family member purchased a recliner from this store. It was delivered promptly and courteously. A special thank you to the delivery men who went above and beyond for my daughter. She loves her new chair. We will return for future furniture needs!”
“Nicole was very knowledgeable on the products that she was selling. She asked what type of sleepers we were as well as what are budget would be. Then she suggested options that would fulfill our needs. We never felt pressured into buying a certain brand or buying at all for that matter. We feel comfortable (no pun intended) about our choice and will recommend Mattress Firm and specifically Nicole to our friends and family!Thanks Nicole!”
“Jim was wonderful in helping us pick out our furniture and was so patient with us as we looked around! We have nothing but good things to say about him and our experience at Value City!”
“We purchased a new Mattress and Box Spring. Our sales associate Kat was very friendly, nice and super helpful. The delivery was flawless and the delivery guys where very nice. I would highly recommend Levin for you furniture needs.”
“Robin helped us select a new bed. She was extremely knowledgeable and helped us select the appropriate bed. The service was excellent, including the delivery..a minor problem was corrected the day I called .”
“From the moment we decided to purchase our new toilet from Don’s Appliances/Watersource, the experience has been nothing short of remarkable. A standout aspect of their service was the ‘Next Day Flush’ program, which true to its name, ensured a swift and efficient installation of our toilet the very next day (and right before Christmas). This level of promptness is rare and highly appreciated.I would like to extend my heartfelt thanks to Jessica, who was not just helpful but a true professional in every sense. Her assistance in setting up the ‘Next Day Flush’ program was seamless, making the entire process hassle-free for us. Moreover, when we encountered a small issue with the installation, Jessica’s response was quick and effective. Her dedication to resolving our problem swiftly and satisfactorily was truly commendable.Choosing Don’s Appliances/Watersource over a big-box store was undoubtedly the best decision we made. Not only are their prices highly competitive, but the level of personal attention and care we received was unparalleled.I wholeheartedly recommend Don’s Appliances/Watersource to anyone in need of their services. Their commitment to customer satisfaction, competitive pricing, and exceptional staff, particularly Jessica, make them stand out in the industry. A big thank you to the team for their outstanding service!”
“Love this store! Feathers is my go to store for birthdays, Christmas, Mother's Day, and for myself! When you buy from Feathers you know you are getting the highest quality and the staff is always friendly and knowledgeable. Highly recommend going to check them out if you need any bedding, pajamas, or any cozy home essential!”
“This was our second purchase from Original Mattress Factory. It was one of the most pleasant purchase experiences I’ve encountered. Jay was so helpful in answering our questions and explained the mattress thoroughly and the best part was no high pressure. We had gone to a furniture store close by and the guy followed us around and it was hard to discuss what we wanted because every time we started discussing it we’d turn around and there was a salesman watching with everything as if he was using binoculars to watch us. I like to be comfortable when I shop with no pressure or “safari “ tactics.Second purchase and you can bet if I’m in the market for mattresses it’s going to be from The Original Mattress Factory.Thank you Jay for your assistance and allowing us to shop with no pressure it was appreciated.”
“This is a funny story. I was coming out from the Starbucks and I saw the sign for beds on sale at Sleep Number I said I don’t need a new bed my bed is two years old. So I went into the store and came out with a new bed one that will support my whole body. The sales person was OUTSTANDING couldn’t ask for a better customer service. She did her job well. Thank you again for your OUTSTANDING customer service. DS.”
“One stop & done. We went in just looking & came out with a good deal on a comfortable mattress. Joe was our sales associate & was well informed & professional. You don't buy mattresses often, but if you're in the market, this place worked well for us.”
“The employees here are very friendly, helpful and knowledgeable. We interacted with Derrek and the store manager Jen for a couple of hours while they both helped us pick pillows and a new mattress. All of our questions were answered quickly and fully every time. Most positive bed-buying experience I've ever had in my life.”
“Hannah was WONDERFUL!! Very helpful, never pushy,allowed me to look around without following me.was available when I had questions and gave me the best deals possible. Not the first time shopping at Bob's and won't be the last.”
“He did an awesome job with my mom's van and was very understanding when we had to reschedule the first time. His prices are really affordable and he's honest about his work. I definitely recommend.”
“I ordered a bedroom set from Speedy Furniture Lower Burrell. While I was in the store the staff was extremely helpful. They walked me through all my options and took the time to answer all of my questions. My furniture came in “speedy” time and was delivered but two pleasant gentlemen. The furniture is absolutely beautiful and well made. The one dresser did have a weird spot of paint on the front. I contacted the store and they immediately ordered me a new dresser but continued to let me use the one I initially had until my new one came in. I will definitely be ordering more furniture from Speedy Furniture Lower Burrell!”
“Exceptional Service with a Minor SetbackI recently had the pleasure of working with Marcel at American Freight to purchase some furniture and a washer and dryer. From the moment I walked in, Marcel provided exceptional assistance, guiding me through the selection process and ensuring I found exactly what I needed within my budget.Marcel's expertise and professionalism were evident throughout the entire transaction. He patiently answered all my questions, provided valuable insights, and made the purchasing experience smooth and hassle-free. I left the store feeling confident in my choices and satisfied with the level of service I received.However, upon receiving the washer and dryer, I encountered an issue with the dryer not functioning properly. While this was undoubtedly disappointing, I understand that such issues can sometimes occur despite the best efforts of the salesperson. Nonetheless, I believe there should be a system in place to ensure that appliances are thoroughly checked before they leave the store to avoid such inconveniences for customers.Despite this minor setback, my overall experience with Marcel and American Freight was positive. Marcel's dedication to customer satisfaction was evident, and I appreciate his assistance throughout the purchasing process. I would still recommend American Freight to others based on the excellent service provided by Marcel, with the hope that measures will be taken to prevent similar issues in the future.”
“I had a great experience with Original Mattress! From shopping on their website, to phone conversations and ordering, to the delivery, the overall attitude of their business felt relaxed but professional. The staff are willing to give helpful advice, but they didn't pressure me into making any decisions. Specifically, I appreciated working with Bill, who answered my questions and helped process my order via phone, and I also appreciated Ken and Darryl's professional and very timely delivery of the mattress!The mattress itself feels well made and was a decent price for the quality! I'm still getting used to it, but it suits my needs and I am overall happy with it. Would definitely recommend Original Mattress to others!”
“This was a no hassle purchase and install for a dishwasher. My salesperson knew the features and requirements of the models they sell and saved much headache pointing out variations in height and features. Their install staff are top notch, professional and competent. It’s nice to have someone who knows plumbing and electrical and does the job the properly. Great service, purchase to install was a total of one day.”
“Found some really beautiful pieces! New dining room table, matching coffee and end tables and the most beautiful lamp! Owner was very helpful and very fair with his prices! Glad I stopped in and will definitely be back”
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“The store has a great selection and good prices. Alesha the store manager and Joe the district manager were very knowledgeable and accommodating. I would definitely recommend this store.”