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“WOW!! The staff in this branch are sooooo helpful and attentive. They go above and beyond to meet my needs. I would recommend this bank to anyone. Great service!!”
“As my friends brother was in there trying to get a loan as my friend, her baby and I admired the lobby and all the free things they had to offer. They have a change counting machine I thought was nice. They have free water, lollipops, pens, 🖠piggy banks and even dog biscuits for your pet dog. This bank certainly knows how to cater !!”
“12/22/23 Update…Customer service was able to help me in navigating what was originally a difficult hurdle in setting up a loan which I improved my review from this.As a side note, additional processing following approval of loan is taking much longer than I anticipated. For me, this involved connecting my external bank account from another financial institution electronically to my Belco account using the app, then transferring the desired amount to my bank account. I don’t want to commit to a time this is taking me because of multiple factors. First, I never yet received the transfer and I’m also in doing this right before the holidays. Additionally, processing times may vary depending on whichever “other”financial institution you may be working with. Bottom line, don’t expect to be able to utilize the funds immediately following loan approval.”
“We have been very happy with all of our dealing with members 1st. We have used them for every financial need from personal to business and everything in between. They have an amazing team of people across the board!!”
“I can't thank Sarah enough for all her help in setting up a new checking account, debit and charge card. She was very nice, sympathetic, knew her stuff and answered all me questions and some I didn't even ask! I highly recommend them.”
“Very nice bank helpful to Customers. Thay took care of fraud someone charged on credit card in different state. Funny I was working @ that time. COULDNT been in N.J. or Fla.”
“I stopped at the Oregon Pike Belco without an appointment to close an account for a deceased love one. Two tellers helped walk me through the process. It was easy and seamless. I live out of state, but if I were local, I would definitely bank here based upon the customer service I received today.”
“This is one of the best Credit union with plenty of options for the customers and low APR rates. Everyone can find any loan with a good credit scores. I am proud to be a member of Citadel redit Union Member.”
“I would never bank anywhere else. Members 1st goes the "extra mile" to work with me after my husband had a stroke in January 2023, and I would have been overwhelmed without their patience and constant help. Always ready to guide me thru the complicated and intimidating procedures that I faced, and always giving of their time.”
“The cashier's are so friendly and the management is knowledgable and super nice if you have an issues go to the greenfield branch for assistance you won't go wrong”
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“Shavone is a wonderful human and an asset to your banking establishment. Easy to talk to and stays on task. She sold me on your lending services and I will surely be in contact for something more concrete soon.”