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“LB helped me today at the Taneytown store. He was just wonderful. He was super knowledgeable and very kind. He made getting a new phone a very pleasurable experience.”
“Michael was fantastic with helping with my children’s iPad that I have had issues with since I got them at Christmas. After spending hours on the phone with support it was still not fixed but went into the store and he fixed it right away!!”
“Kristen was very professional, courteous, and helpful. She patiently answered our questions and guided us through the purchase and set-up procedures. Great representative for Verizon!”
“I had a wonderful experience purchasing my new item at the Gettysburg Outlets. Brian was very helpful and demonstrated exceptional customer service. I will definitely shop here again.”
“Typically a person to buy a phone online and set up myself but my parents told me to go see Willam Novak after their great experience and easy process. Defiantly would recommend going into this Verizon.”
“Jeremy Burns resolved my issues and made a sale on top of it. He was professional as patient to my Question’s. Clean store and good product t stock. Best AT&T experience to date.”
“Got me set up on 2 additional lines and switched to a family plan as well as answered any questions we had! Chris Henry I believe his last name was did a wonderful job with being honest and clear”
“A lady named Lisa helped me with everything I needed even with a store full of people, that she was juggling to help. I was very impressed with her motivation to help everyone. Thanks Lisa!!!!!”
“Pj was super helpful and made a smooth transition for us as we switched providers and needed a new phone for my husband. All while multitasking with other customers needs and answering phone calls. Overall great and easy experience all thanks to Pj!”
“After the week of customer service I had dealt with I was over it . I had already been to another store and talked to idk how many departments in customer service so I wasn't expecting much walking in today but we left pleasantly surprised. Rob and another guy were in the store when we got there but Rob was our actual sales person. They were both polite pleasant very knowledgeable and helpful. We left with everything we needed plus a better plan than we started with. Rob made everything as easy as possible plus he explained how to do a few things at home to make my life easier since I'm technology illiterate. This Will definitely be the store I use for everything from now on.”
10AM - 7PM
1155 Carlisle St, Hanover
Mobile Phones
“Tried to pick up my phone today (11/27) and weren’t opened when the site said they were supposed to be. Waited about an hour or sours after they were supposed to open and never did. And I have to pick this order up by Wednesday!!! Security didn’t even know when or if they would open.How to change this review once I actually get to this store and there are opened when they are supposed to be…UPDATE: Best customer service. Chuck was amazing. Thank you for making me have a good service! Highly recommend!!!”
“Ryan is the man! We came.to him because the other Boost store on carlisle Street doesn't know their behinds from a hole in the ground. And when you ask them what their job is we were told to sell phones. We brought our mess to Ryan and he got us all fixed up.Just a warning... DO NOT GO TO BOOST MOBILE ON CARLISLE STREET!”
“The Gettysburg Walmart has saved me on several occasions! I'm in Gettysburg with my reenactment unit several times a year, and they've been a lifesaver when I forgot to pack something and once when I lost my asthma inhaler on the field. They saw to getting my replacement script filled and made it a painless process, which I was worried about since I live several states away. Their staff is very helpful and friendly to this reb from enemy territory. Thanks so much to my northern friends at the Gettysburg Walmart!”
10AM - 6PM
481 W Eisenhower Dr, Hanover
Mobile Phones
“Tyler helped us today. We were adding a line to my account and bringing a number from Boost. He was helpful, knew exactly what to do and had us on our way quickly!”
10AM - 6PM
31 Wilson Ave, Hanover
Mobile Phones
“[Life] happens, but it's about how you correct it that really matters. Mike (on floor) Riley (security) & Doug (mgmt) really have their stuff together. Talk about a power house! Thank you for saving my day from going very poorly. Y'all should be national trainers for Target in customer service skills. I hope you gentlemen receive the recognition you deserve! It's rare these days - Rhiannon and Ellie 5/18/23”
“I am actually shocked to see the poor reviews for this location. I was a customer today and I was beyond happy with the service I received. The manager Michelle was patient and helpful from start to finish. I was in the store for almost four hours today between trouble shooting SafeLink and TracFone trying to keep my phone number and start service with MetroPCS. Those companies gave me the runaround the whole time and made it almost impossible for me to access my own account information in order to change. Michelle assisted in helping me choose a phone and a plan within budget and even went as far as transferring my contacts and photos to my new phone. She was attentive and informative. I highly recommend this location - at least Michelle - and I hope that her manager sees this and gives her a raise and better air conditioning in the store. Thank you!”
“This is by far the cleanest and most organized Walmart that I've visited. This store is about 15 farther away than my "home Walmart" but worth the drive. I haven't had any dealings with employees other than cashiers but it really seems like they take pride in their work. Even the clearance section was neat and organized. Items are in the correct location and the shelves are properly tagged.”
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“Big shout out to Shaun for helping me yesterday (8/15/22)! He knew exactly how to resolve my issue and I’m very thankful for his customer service and knowledge!”