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“We needed a checking account and waited on a Saturday. A women name Grace at the Lititz branch was so pleasant and kind. We ended up being there until after closing. She did not rush us thru or show she was annoyed. She payed attention and listened. She made the opening of the account process so simple. This enforced my reasoning to stay with this bank. I have been a member almost 20 years. It’s people like Grace Sweigart that make Ephrata National so great!”
“I have banked with NFCU, PNC, Citizens Bank, etc during my career moves throughout the East Coast. Due to location alone I chose Wells Fargo for banking services.”
“Banked here for many years. Staff is always friendly. We're in the process of switching banks because the two locations near us have closed and hardly ever go near the next closest branch which is about 25 minutes away.”
9AM - 5PM
1 Trolley Run Rd, Lititz
Banks
“I was helping my Dad during the 10 years prior to his death and I had helped him get his accounts with the Lititz branch and the staff were very helpful to him and after his death, they have helped me tremendously with a whole bunch of issues regarding his death expenses and there were a whole lot of things that came up that they had to provide information and additional referrals that I needed to make sure that everything was done correctly and according to the law. I give this branch of employees a 100 percent grade on how they assisted me.”
“I recently opened an account at Members First Federal Credit Union, and I couldn't be happier with my experience. From the moment I walked in, the staff was friendly and helpful, making the account opening process smooth and efficient. They greeted me warmly and took the time to understand my needs, assisting me in every way possible and making the entire process a pleasure. I'm especially grateful to Susana Sepulveda for her exceptional assistance. She was incredibly helpful in linking my Google Pay account to my new Members First checking account, which made setting up mobile payments a breeze.
One of the biggest advantages of Members First became clear immediately: they provided me with a debit card and four checks on the very same day I opened my account! This was a breath of fresh air compared to my previous experience with Wells Fargo, where it took five business days to receive a new debit card. This delay was incredibly inconvenient, especially after my Wells Fargo account had been skimmed four times. Members First's quick turnaround saved me time and hassle, and I really appreciated their efficiency.
Beyond the excellent in-person service, I've also been very impressed with their online banking. The app is easy to navigate, and I was able to quickly find helpful information on several different sections of the site. This makes managing my finances a breeze.
While I'm still new to Members First, I'm impressed with their commitment to customer service, their streamlined account setup process, and their user-friendly online banking. The ability to get my debit card and checks immediately is a huge plus, and it makes me feel like they value my time. I highly recommend Members First Federal Credit Union to anyone looking for a convenient and customer-focused banking experience.
5-Star Rating:
I give Members First Federal Credit Union a full 5-star rating for their exceptional service, fast account setup, and friendly staff. I would highly recommend them to anyone looking for a reliable and convenient banking option.”
9AM - 5PM
9 E Main St, Lititz
Banks
“Customer service does still exist! Tina at Truist / Lititz was so very helpful to me assisting in a problem when i needed kindness and professionalism the most! You made my day… Thank you, Tina!”
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“Lititz branch is absolutely great place to do business!Great rates, easy loan process, and great customer service! I definitely can’t say enough about the great employees at lititz, and their customer service.”