Customer service does still exist! Tina at Truist / Lititz was so very helpful to me assisting in a problem when i needed kindness and professionalism the most! You made my day… Thank you, Tina!
July 2016
I can tell that this branch is short staffed and poorly managed, but a sweet, polite teller named Janell made my experience worth it.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.