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“Becca was the epitome of great customer service. I came in because my phone was broken and she was able to work with me and find an AMAZING deal for my new phone. If you go there , I highly recommend getting her assistance!! Will definitely be coming back to her :)!!!”
“Figs Was Such A Pleasant Experience Her Vibe Is Unmatched Honestly If You Decide To Come Up Here I’d Definitely Suggest Working With Her . &’ She Did Exactly What i Needed Her To Do ❤️”
“Great company to buy from had an issue with a high dollar item I purchased from them I shipped the item back and they immediately had one shipped back the same day. That’s great customer service. Thank you for taking care of your customers.”
“Darshan was amazingly helpful and patient. I've been a Verizon customer for 17 years and switched. Darshan took care to help us get Verizon to unlock my husband's phone. He gave us tips to maximize our storage and battery life. Many thanks. PLUS better coverage at a lower price. Great T-Mobile store to use! Highly recommend.”
“So, I could not wait to share this feedback regarding the recent experience I had with T-Mobile. We had some questions regarding our plan, phones, payments, and many more and we stopped by the T-Mobile in Media, PA (where we live) and we were blown away by the service T-Mobile Team Media provided to us. I mean, the entire time I was there my jaw could not close. It was unbelievable. The lead Dan, along with his team Cris, John, Trey, and Seeta, paid attention to every single detail or question we had. They were so genuine with design to help us get the best service possible that it seemed too good to be true but the thing is - it was true! I mean, this is customer service at its excellence! They went through all possible options, offers, and ways to ensure we leave 100% satisfied, happy customers! They answered every question we had. They resolved every problem we had. They provided the best offers we could get. They treated us as a valued T-Mobile family! Man, it truly felt good. I had not seen such customer care in so long! So, if you want to be cared for and treated with respect, as a valued customer - stop by the T-Mobile Media (T-Mobile Authorized Retailer), at 1083 W Baltimore Pike Ste G, Media, PA 19063, the Granite Run Mall, and see for yourself. I truly recommend T-Mobile as a cellphone service company as it is but now I also recommend the T-Mobile Media team as the team that can truly make a significant difference in serving you best possible way. Thank you, T-Mobile Team Media! You truly make a difference in this rough world!”
10AM - 7PM
1936 MacDade Boulevard, Woodlyn
Electronics
“Solomon is a nice guy and knows how to make a person feel comfortable with what they are purchasing. He is very knowledgeable and has a great personality. I will be coming back for all my phones and extras for my phone.”
Open 24 hours
18 E Hinckley Ave, Ridley Park
Electronics
“Great for a late night run of coffee or a shockingly decent pizza whenever you get back from a red eye flight or dead shift, the staff working here are decent folks and are always friendly as can be”
9:30AM - 5:30PM
2423 Concord Pike, Wilmington
Electronics
“A big shout-out and well done to the folks at Overture and in particular Robert Bobo, Jamie Wilson, and Cory Beaver. I was looking to upgrade my phono preamp and found Overture with an online search. They gave me an excellent trade-in price (a rare thing indeed!) for my existing preamp (a Parasound JC3 Jr) towards a new Parasound JC3+. The transaction was fast and seamless and I soon had the new JC3+...which turned out to be a defective unit, the first time that's ever happened to me with a new piece of audio gear. Overture contacted Parasound, I shipped the defective unit back to Overture and in just a few days had another new JC3+, which sounds absolutely sublime. It was a pleasure doing business with the Overture professionals and I highly recommend them. I will certainly use Overture in the future!”
10AM - 5PM
2312 Carpenter Station Rd, Wilmington
Electronics
“These guys are awesome! I went there a few years ago as a newbie for a radio, while I was happy with it, as I learned more about them I found they had sold me a very good radio. While it was more than I needed at the time, I didn't have to upgrade as I learned more about them. Very happy with that purchase!Recently I was having a problem and stopped in late in the afternoon. Tim diagnosed the problem in about five minutes, and he was able to repair it immediately, which was unexpected.Not only do they give great service, but they seem to be a real good group of people. Highly recommend these guys!”
“We've been loyal Metro customers since 2013... Every single time we have visited and need of a replacement phone because we have lost it or an upgrade, they have always met with us quickly, we're honest with the prices, they didn't feel like sales people, they felt like friends with their recommendations. Recommendations. We will always stay with Metro and only buy our products at the HH Holmes location. EACH and evey sales person there gives exemplary customer service!! Thanks Metro!”
“Always helpful even though I didn't buy my last phone here. It's time for a new phone so I will definitely purchase from this store. Mr. Lee and his staff are great and patient.”
“Everytime i go to this store i walk out with my problem solved if something was wrong with my phone the phone Tech had me out of there less then 5mins and my phone had no problem since if they had a 10 rateing i would of gave him and that store a 10 rateing. Adams four shopping center Wilmington, del”
“Nick was so helpful when I called to ask for a personal hotspot. He even located a store with the device because his location did not have the device. Thank you Nick. ❤️”
10AM - 8PM
1100 Maryland Ave, Wilmington
Electronics
“Excellent customer service ! They repaired my phone screen in less then 30 min and they will take the Extra mile to help you. Especially sal, he’s a beast. Keep it up guys !!”
“Vince was so helpful and really listened to what I wanted, I was very pleased and he did 2 new phones plus names and activation in under 30 minutes and even help me pick out a phone from the brand love. Please go to him, my experience with the owner was about an hour long nightmare, but i'm glad I returned to see Vince. he knows his stuff. Thanks Vince.”
9 AM - 9 PM
4735 Concord Pike, Wilmington
Electronics
“I had such a great experience there today! Larelle and Tiffani were excellent! I had switched from Verizon and they made sure I was given the best service! They went out of their way to make sure I was happy with everything and explained everything as thorough as possible! I highly recommend this store!”
“Venkat was a big help when switching from my 3-year old android to an IPhone 12. He assisted me in keeping my old number and making every step clear while doing such.”
“John, Jade and Christian were very good employees they were very clear and up front with me about the phone process I was looking at. They did very well for themselves!??”
“No 7-11 is perfect but by far this is the best one in this area. It by far offers the most Food & Beverage Amongst the many other stores in the area. Gas is usually affordable but everyone always has their cheaper spot. Thanks to the workers in this store who have been very nice.”
“They are awesome in there...I waited in there while they fixed every single problem and talked to me about it the whole way through so I could understand everything...this is the only metro store I will be going to”
“This store is always very clean and well stocked. I am always able to find what I am looking for. I usually have a small order and use self checkout which is an easy process.”
“First time in this store location...the staff was nice & friendly...they helped me with my phone & getting it working properly... definitely would recommend they're great...thank you”
“I work at Walmart come here to pay the bill everymonth after this girl started working at this store it's helping most of us and she's amazingly patient. Purchased a new phone with a good deal and I'm super happy ?”
“Had the pleasure of dealing with Steve, the Retail Store Manager. Answered all my questions with ease. Extremely helpful. Thank you sir for the exceptional customer service.”
“Ordered 3 keyed alike Mul T Lok herculars. They came in about 4 weeks which is expected. Medeco and Mul T loks are both back ordered 4-6 weeks. The locks came brand new. If you are unsure if they are legit or not. Check there GSA # and called Fried bothers. You can confirm Fried brothers are on the mul t lock authorized distrubators list (dont get confused with retailer when checking the website) Locks came in brand new.. no scratches. You cant beat the price of this locks when buying from anywhere else”
“The service representative Chris was extremely helpful and went above and beyond. The service representative on the phone was uneducated and gave this man an extremely hard time. He is so well versed with his knowledge on Metro technology that he had to coach the reps on the phone regarding how to do job. He was very professional with me. It was 15 mins before closing and he worked on my phone for hours. I haven’t met a person with that sort of work ethic in any customer service experience in a very long time. I’m so impressed. He is an asset to MetroPCS and it would benefit this company to hold onto him and give the man a raise!!”
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“Couldn’t have asked for a better experience! Easy, quick, and quality service. We found an old vhs tape of my late grandmother who had recently passed away-I was searching for ways to convert it and stumbled on Zim’s. I gave it to Mike Tuesday night and it was ready by the next day. I received a USB drive, my old tape, and instructions on how to use the flash drive. Mike really thought of everything to make this the smoothest experience for his customers. I’ll definitely be coming back when I find more tapes”