“I’ve been to Limerick, Audubon, Norristown and plus phone calls. They are such a nice group of people that work in those branches. I have moved to another state Florida where there are no Citadel banks but I choose to keep my accounts because they really go out of their way to help in anyway they can. Thank you Citadel for such great employees!”
“I visited Diamond Credit Union to open a bank account for my non-profit organization, and I must say that Shannon provided an exceptional level of service. Her expertise and helpful demeanor made the entire process smooth and effortless. She patiently addressed all my questions, ensuring I felt confident and well-informed throughout. In addition to Shannon's outstanding service, the friendly atmosphere created by everyone at the bank truly enhanced my experience. Diamond Credit Union's staff went above and beyond to make me feel welcome and valued. Overall, my visit was not only productive but also genuinely pleasant. Shannon and the rest of the team at Diamond Credit Union have set a high standard for customer service that I greatly appreciate.”
“The tellers were extremely nice and polite to my husband and me when we went in this morning to open accounts for both of us because we had out old accounts at Wells Fargo closed down on us for no reason. So we are happy to be here in a nice friendly clean placethat can handle all our needs.”
“We made an in-person Account Management appointment and met with Tiffany. Our needs required multiple steps and were time consuming. Tiffany provided excellent, knowledgeable and personable service for our needs. We felt welcomed and valued as members and would highly recommend Diamond Credit Union.”
“The Moore Road branch is awesome. Great employees great service all the time and your branch manager Jennifer Storti is awesome. Thanks for all they do for Samantha’s Towing. ???”
9AM - 5PM
173 Holly Rd #90, Gilbertsville“Vicky was so helpful! I went in to the Boyertown branch to open an extra checking account, and while she was helping me with that, she gave me options for a high yield savings account. After talking it through, it was definitely the best option for my situation, and I appreciated her looking out for me and mentioning it without me asking. Wonderful service, and 5 stars for Vicky!”
“Shakira was helpful and did what she said she would putting in my info and helping me apply for a higher credit card. Only problems I've tried to set it up and it's not working. And no one has not gotten back to me. Otherwise goodMn̈ɓ”
“Great credit union! Very easy to work with. Liz and crew made the account opening and loan application process easy and seamless. They go out of their way to help you out! I have a personal and business account with them. Highly recommend!”
8:30AM - 5PM
799 Main St, Royersford“I haven’t had any problems with Superior Credit Union. Everyone is courteous. Making transfers over the phone are a breeze. Their app is also easy to use. Recently I have closed a longtime account with another local credit union because service has gone downhill. I’m sticking with these guys.”
“Always since 1969 the nicest , knowageable and efficiently run local lender who has over time never not figured a way to help me .Once W. Fargo said NO LOAN FOR 30 DAYS . BENCHMARK WAS CALLED ON WAY HOME AND IT TOOK 1 1/2 DAYS TO GET A CHECK . I DID HAVE 6 FIGURES IN ACCOUNT 'S IN W. FARGO .???? I ALSO HAD TITLE TO 50,000 NEWER CAR . NO LOAN . CALLED BENCHMARK , THEY SAID BRING TITLE , DONE DEAL. 11/2 DAYS . POWER OF CREDIT UNIONS .”
“Great service from Lester Neri in getting an auto loan. He was very understanding of my lack of knowledge of the process and explained everything I needed to know thoroughly. Helpede greatly. Will use Citadel and Lester for everything moving forward. Great rates and great experience!”
“This is the best credit union I have ever delt withBeing a member for 35 plus yearsHad many great peopleBut holly matos is by far the most knowledgeable and kindest person me and Kim have delt with”
“I had some Credit Card issues and unauthorized charges so the card was canceled.Stopped by the Phoenixville branch and Emily Baker was an "amazing help" getting things squared away!!Thank You Emily!”
“Lynn at our credit union branch is a gem! She's always there with a warm smile and a helpful attitude, ready to assist with any questions or concerns. Her knowledge of the services and procedures is impressive, and she explains everything in a way that's easy to understand. But it's not just Lynn; the entire staff embodies this welcoming and supportive atmosphere. From the moment you walk in, you're greeted by friendly faces eager to help. The branch itself has a cozy vibe that puts you at ease, making each visit a pleasant experience. It's clear that the staff genuinely cares about their members, and that's what sets this credit union apart!”