“My employer drew their checks through this bank. I would always have to drive out to the bank to get them cashed and it wasn't very close to where I live at all.First off, everytime I went there, for some reason I would always get the same teller. I wish I could remember his name, but he was always the teller all the way on the right when you walk in. I didn't have an account so I would always need my ID and whatnot. I went in to cash my last check from that employer and I go to grab my ID, and it wasn't there. I had forgotten it. Since the teller remembered me and he knew that I lived pretty far from the branch he was able to talk to the manager, tell her he knows me, he sees me every time and that I just forgot my ID, and he was able to cash it for me so I wouldnt have had to make the extra trip out there. He went above and beyond to help me out, and was always super pleasant and nice every time I came in. So I just wanted to leave the review to give him a shout out! I just wish I could remember his name. I want to say Jeff/James something like that. But I'm probably way off. Either way if you have to use this bank, they are very nice, they will go out of their way to help!”
“My husband and I had a great experience with Hermine. We had many questions and different things for her to do. Mission accomplished!!! Hermine was very knowledgeable, patient, personable, and all around helpful to us! Thank you, Hermine!! Also noteworthy is that we've always had a good experience with FCFCU!”