“My husband and I had a great experience with Hermine. We had many questions and different things for her to do. Mission accomplished!!! Hermine was very knowledgeable, patient, personable, and all around helpful to us! Thank you, Hermine!! Also noteworthy is that we've always had a good experience with FCFCU!”
“When my husband passed, I went into the bank to make changes to our accounts. The people in there were sympathetic and willing to help me with the changes I had to make. They made me feel at ease to know if a time came they were always there to help.”
“Was worried about some reviews but, went to move some money around, close a account and got a new ATM card. Flawless visit I think she went well above expectations.”
“Great bank, with a family feel. When you walk in the great you by name. Makes me happy to have my money in this bank. If I have any issues, they have always been quick to sort it out.”
“Formerly BB&T Walnutport, the Truist team in Walnutport PA truly treat you like a member of the family. Hometown customer service in a big branch setting makes the difference here! The staff ensure they have your best interests at heart. I am saddened by the loss of our local Palmerton branch, however, some of the same smiling faces are now at the Walnutport branch as well. I really enjoy my usual tellers, namely Sherry at the drive thru who never seems to have a bad day. She really ensures that customer service is included in with your short interaction. Wanda, Karina, Allison, Jenna & the rest of the staff truly make sure you are taken care of when any issues arise. I have nothing but positive remarks about this location! I do miss my local Palmerton branch and some of the staff there because everyone was absolutely a pleasure to bank with. I did not have the best credit but I was able to maintain a secure account with BBT/Truist for over 5 years now and would never switch again!”
“When we were looking to refi our current mortgage to lower the rate, Neffs National Bank was great to deal with during the process. Even though I ultimately went with our current credit union for the refi, the process and customer service would definitely bring me back for future banking services. I told the wife, if we needed another local bank I would open an account tomorrow. The only reason why I gave 4 stars is because I'm not a current client, but I would not hesitate to become one in the future or recommend Neffs National Bank to friends and family.”
“What an awesome Community Bank and the employees are very knowledgeable and helpful.. Thank you Diane Haberman for all your help with my situation today .. I can't thank you enough..”
“Friendly clean and professional in every way! Worked with Huda Atyieh who was very friendly and helpful. Actually this bank was one of the nicest banks and personnel that I've been to!”
Open 24 hours
1300 3rd Street, Whitehall“excellent service- made appointment online and was pleasantly surprised that all paperwork needed was prepared in advance so my visit was very efficient and very appreciated - happy to be a customer of this bank”
Closed
1300 3rd St, Whitehall“Stopped here to get a cashier’s check as we are buying our first home. Andrew assisted us and we couldn’t have asked for someone better. He was very understanding as he had just gone through this himself not that long ago. The bank was very busy and he was also working the drive thru customers. He handled everything with ease.”
“I have had account with JTNB for over 10 years. They are a decent local bank, but no longer my main bank. I do use their ATM frequently because it is free for my Discover checking account. And here lies the reason for a four-star review. Their ATMs are the SLOWEST ATM's I've ever used. They were supposed to be an upgrade, but the old ones were faster and more responsive.”
“Always friendly helpful and fantastic, All the ladies and gentleman are up to par Ace number one there so friendly to me they always know what their doing they help me with everything and always with a smile!”
“I've had bbnt as long as they existed. Honestly only because I got grandfathered in with knbt. I was going to change banks on account of the horrible customer service I delt with at the Whitehall location! I personally go out of my way no matter where I am at to go to the Northampton location! The women are beyond pleasant, and always go to the next level to accommodate you. It is only due to this location that I am still a customer of this bank.”
Open 24 hours
1155 Schadt Avenue, WHITEHALLOpen 24 hours
904 Blakeslee Blvd Dr E, Lehighton“I have never met any staff there who was not knowledgeable, courteous, or professional. If I have a question, they get me an answer without hesitation. I appreciate the great service at FNBT that is shared with me!”
Open 24 hours
1601 North Cedar Crest Boulevard, Allentown“The manager this location is always help me with everything he's been able to. Obviously it's a bank, and obviously they are there to make money. But my experience is if the bank ever makes an error, they take care of it. And if the error is on your part, they usually help on your account is in good standing”
“It is always a pleasure coming in to the KeyBank in Whitehall, Huda is always so hopeful and is always available to help with any questions or concerns!!! Thank you Huda for making KeyBank a great experience!!!!”