Firestone Complete Auto Care in Lansdale, PA is a trusted auto care provider offering a wide range of services, including tire sales, maintenance, and repairs for all makes and models. Customers frequently praise the team for their expertise, helpfulness, and friendly service. The staff is recognized for their commitment to going the extra mile to assist customers, even in challenging situations. Kylie, the manager, is noted for understanding customer needs, while Troy, a team member, has received compliments for his professionalism and the stunning job he did switching rims. Customers appreciate the clean and welcoming environment, which adds to the positive experience. However, some reviews indicate concerns about upselling and communication regarding repairs. Despite this, many feel confident about getting tires from Firestone, although they advise finding a local repair shop for other services. Overall, the customer service is highlighted as a strong point, with staff willing to help and provide alternatives when necessary.
My wife stopped by unscheduled on a recent Friday evening when her tire light went on. Jim hartnett greeted her and promptly checked the air pressure and added the necessary air as the temperature shift made all 4 tires require air.
January 2026
I was very satisfied with the service in this location. I had an emergency and came in without an appointment. Aram was very kind and took care of my car quickly
January 2026
Got me in as soon as soon as I came off the highway. Had me fixed up in no time. 5 stars. Shoutout Evan
