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8:30AM - 1PM 1:45 - 4:30PM
1752 W Doe Run Rd, Unionville
Post Offices
8:30AM - 4:30PM
222 E State St, Kennett Square
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8AM - 12:30PM 2 - 4PM
700 Rockland Rd, Rockland
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“It's a small post office, but its staff are fantastic. They are unafraid to answer any questions I have about mailing, and they are happy to help if you make a mistake. This would be my first choice for your USPS needs in New Castle County!”
“The employees who work here are simply delightful. On top of that the setting is beautiful and their lobby is always decorated for something fun. I love going there:)”
“I've worked with a lotta post offices in the SE PA area. This is the best I've had experience with, bar none. The employees are friendly and knowledgeable, and easy to work with. They understand my needs as a decent sized customer and make my life easy. I really couldn't ask for more. My total incoming/outgoing volume is around 600 packages a year for perspective. So not a ton but enough for it to be a real pain if they weren't so great.”
“The other post offices in NCC should have to emulate Hockessin post office employees. It is such a pleasant yet rare occurrence that you are treated as a human being when visiting a federal or state facility. Why do I expect to be treated like less of a person or why do we allow them to get away with mistreating the public and a consumer. If your job makes you so miserable you harm another by your actions you should find another job and replace the miserable with clones of Hockessin employees. You have a forever customer in me. Thank you for your diligence in representing the federal government in a positive and pleasant manner. You have restored my faith in humanity!”
“Thank you so much for all you do! We appreciate you!! There are over 13k people in this city! Thats a lot of mail, packages and everything in between. Fellow customers : Be patient, be kind. That is another human standing there trying to help you. One who is probably just as stressed as you....trying to serve over 13k people a day. Everyday.”
“Giving 4 star just because my work got done smoothly, but it took some time.Kind of a secluded place but work gets done. Staff looked quite introvert and had to wait for some time until someone showed up at the counter. But later felt like they are ok to help with queries and process for the first timers, just look like they are not happy with the job. Overall decent for a quick mail or money orders.”
“I go out of my way to come here because the service is so much better than any local post office. Gary at the front desk is quite literally always there and is so friendly… it feels like he knows everyone in town. You can always find parking within a block or so to quickly run inside. Just wish their hours were longer. Also if your review is complaining about CALLING the post office you are obviously not up with the times on how short staffed they are. Don’t expect an answer just go by in person”
“Very good post office, always open on time. Clean friendly atmosphere. Thanks goes out to Tom he is always friendly and does an amazing job. Just an idea if a bin could be set up maybe on the other side of the door going back to the main mail room to drop off pre paid packages such as click n ship, then empty everyday at 10am and 2-3pm this would cut back on long lines.”
“I have been in contact with the Postmaster, Adam Savage about a policy matter. He has responded promptly with courtesy and accurate information. I would highly recommend this branch of the US Postal Service. I have received exceptional service from this facility.”
8:30AM - 6PM
3801 Kennett Pike Ste A101, Wilmington
Post Offices
“Stopped going there for an entire year due to the abysmal service. Thankfully, there is a new team in place, Rebecca, Patricia and Sean, all pleasant and professional.”
“I've had my share of bad USPS storys. Once I had ordered a figure and game from Japan. When I got the package, it seemed a little roughed up, but I didnt think about it. When I opened it up, different story entirely. The box had two forklift holes in the box pretty much destroying what was in there. They slapped the customs label on another box and continued with shipment.That said, not every post offices are bad. The one here on Lancaster Avenue is one of the nicer ones. Customer service is great and the location is very clean. Always had issues with my previous post office, but not this one.”
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“Other than having to bring cash as backup due to spotty wifi, I really love this location. Parking is convenient, and although they have high volume, there is never a line. They have regular, dedicated employees who really know their jobs, are friendly, and keep things moving quickly yet respectfully. Regarding delivery, on a few occasions I needed special help with packages, and the response was overwhelmingly positive.”