Absolutely horrible customer service. Right hand not knowing what the left hand is doing. Told over the phone insurance approved early refill since I was leaving the area - get to pharmacy after being told it was filled and told insurance denied and the cost would be nearly $1,000. The whole CVS system is terrible.
December 2022
Rudest staff at Health hub! I made the appointment online and as I was checking in they canceled my appointment. Apparently I was “late”, but they didn’t even call my name or ask who was checking in. Then proceeded to not let me even speak to the nurse as to why she cancelled my appointment.
November 2021
Another rude CVS pharmacy. We walked inside to ask about out COVID testing and Rebecca, in the pharmacy, was beyond rude and condescending. Everyone has bad days, but there is no excuse for such nasty behavior.
