Jim Shorkey Auto Group is known for its excellent customer service and friendly staff. Customers appreciate the clean and comfortable waiting areas, complete with refreshments and music. Service appointments are handled efficiently, with quick turnaround times, and customers are often offered complimentary car washes after service. Sales representatives, such as Tammy and Steve Mackoff, are noted for their attentiveness and ability to make customers feel welcome and supported throughout the buying process. Many customers have shared positive experiences, including follow-up calls to ensure satisfaction with their purchases. Jim Shorkey Auto Group stands out for its commitment to customer care, making it a trusted choice for both service and sales.
Had a great experience finding a car for my dad! We had Steve Mackoff work with us, he was very friendly and accomodating to our situation. He always made us feel welcomed, answered all of our questions, and made sure my dad got his dream car!
July 2023
Tammy my sale lady was excellent. Gave e her full attention to me thurgh process of buying. Thank ou. The over all experience was excellent
June 2023
Received a call 6 months after buying my truck to see if I was enjoying it and to see if I had any problems. Ayla was the best during and after my buying experience. Customer service is top notch!
