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July 2024 by Zach
Adam was professional fast and efficient. Helped me 3 times in the course of 3 weeks. Could not be happier. He saved us money and got what we needed done fast.
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July 2024 by Daniel Blair
Very helpful
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July 2024 by The Kick
I went to this store for help changing my Xfinity Internet plan. I was told an offer and it was a good introductory price. Great! I asked what the price goes up to after that... The rep says, "Oh, I don't know, I don't know". Yeah, right! And that kind of treatment is why I then left the store and looked online where I could see what the full prices are. I feel I'd be a fool to listen to anyone selling me anything at these stores. Shady.
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July 2024 by Paul Carfang
Quick service, friendly interaction
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July 2024 by Christine Rodgers
I wouldn't recommend this company to my worst enemy. I requested multiple times that they disconnect all services, starting in May. Only to have them continue to bill me. I also tried to return all the equipment ,only to be told that they didn't want certain equipment back. They have also refused to give any credit for the returned equipment or for the fact that the service was down for an entire week due to their work in my area
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July 2024 by Aaron Vanderburg
Thank you, Morgan for your assistance. You did a great job!
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June 2024 by Chad
My first time in this store. I was only stopping in to pick up equipment I ordered through the call center. There were several customers ahead of me but I was in and out very quickly. Fast and friendly service from the staff.
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June 2024 by Alois Sailor
I dealt with a very helpful associate who helped me with my services. He did a great job.
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June 2024 by Bob Stein
Great experience with Haley Thomas! She handled a pretty complex issue with my IPhone 15 Pro Max getting stolen/missing during shipping. After a few failed attempts with the Xfinity customer service dept to took problem head on and resolved the issue. A+ customer service! Thank you Haley
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June 2024 by James Nash
Waited for over an hour never did get results really bad experience
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June 2024 by Patricia Marie
Very professional staff
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May 2024 by Jody Eberhart
If there were a negative (-) star rating I would be giving it to COMCAST for poor customer service and customer relations management. I have been attempting to get Comast hooked up to my house for the last 3 years. I have a 'Ticket' number from 2021. They actually came out and measured the distance to my house to verify the distance from the Comcast location on the pole. The Comcast rep/engineer that measured stated that I was under a certain distance and it wouldn't cost me any money for them to install cable. A couple of months later a couple of Comcast trucks showed up and ran the cable to the pole near my house. That was 3 years ago. To this date, I still can not get ANYONE from COMCAST to contact me, call me back, or follow up with me to connect my house to Comcast for TV and Internet. THIS is NOT how you run a business. COMCAST receives Government funding to provide service to rural areas. I just tried 5x to contact my local Comcast in Greensburg, PA. Finally was able to get through. I actually just spoke to a Comcast rep, 'Carter'. Very nice. Very professional. He doesn't understand why someone hasn't followed up with me either. 'Carter' took all of my contact information and stated that someone will be in touch with me shortly. I hope so. The irony of this entire situation is that my neighbor at the bottom of my driveway has had Comcast for the past 4 years, AND I, living across the road from him, can't even get Comcast to hook my house up for over 3 years!!!! This is NOT how you grow and capture market share and/or retain Customer Lifetime Value!!!
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May 2024 by Cristy
Adam and Hailey have been wonderful in helping me at this store. They were both patient and kind throughout what could be a very stressful process. Wonderful customer service!
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May 2024 by Sarah Stiffler
I went to return my cable box and everyone was so friendly! Great customer service.
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May 2024 by jessica H
They are Constantly raising their prices. In the last few months they have raised my bill from $115 to $135 yet still keep the same quality of service(which isn't that great) Honestly it's ridiculous. And on top of that us as customers are never notified on a bill increase its always "suprise" your bill went up even more this month. I am honestly so close to switching companies because it's insane....
