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“TLDR: This is the only AT&T store I’ll be going to because of Edwardo and staff! My phone was having issues with connectivity. I was recommended this store and was blown away by the level of professionalism and support. edvard and staff gave me hope that the issue could be resolved and took the time/ care to make sure it was done completely. He made a stressful experience easier and almost enjoyable haha! His rapport with customers was evident and effortless. In the time I was there, I watched him flawlessly field over 6 customers with ease, which was truly astounding! I’m so grateful for this store and the wonderful employees here. They were patient and kind no matter what issue walked through their doors. Thank you all I’m so happy with my experience and my new phone :)”
“Jay and Sofia at ATT malvern were unbelievable. They were above & beyond and helped so much. Their profrssional manner an knowledge exceeded my expectations. They were amazing …go see them for everything! Also- love Apple Store but this was so much better…and less wait time!! Thank you!!!”
“Becca was the epitome of great customer service. I came in because my phone was broken and she was able to work with me and find an AMAZING deal for my new phone. If you go there , I highly recommend getting her assistance!! Will definitely be coming back to her :)!!!”
“Jarrett was great. He was able to supply me with the phone I had been looking for. He made the transition to the new iPhone 15+ an easy experience. He was patient and kind with my inexperience with the new features. He was able to switch my old phone to my mother’s # seamlessly.
Thanks again.”
“I recently visited the Verizon store in Wayne PA. I went in with two separate problems. One my iPhone 14 would not send or receive text messages from android phones. The second one was concerning my watch and its cellular set up. I had spent multiple times on the phone for literal hours with both Apple and Verizon to no avail prior to my visit. So my expectations were pretty low given what I had been through already. A sales person greeted me directly and we sat down at his workspace. He told me he was new, but would help me get my problems resolved. I was skeptical to say the least but Adi (I hope I am spelling his name correctly. I misplaced the paper with his information on it.) worked through each issue methodically with a little help from Verizon Tech support and the manager who I believe was named Bob. It took a while due to the complexity of the issues but all was resolved completely. Thank you again Adi and I wish continued success at Verizon.”
“Nick Troiano in the Paoli store just took FABULOUS care of my friend and me, patiently, pleasantly and efficiently taking care of replacing very old screens, and helping us with a variety of questions. This young man does Verizon proud! My TOP recommendation!”
“I was in need of a new phone but was very skeptical as I didn't want to be "snookered" by a high pressure sales associate. I was so fortunate to have gotten John at the Newton Square store. He was so very kind and listened to my concerns and needs. He was professional, courteous, and most importantly, listened to all that I had to say. He answered every question I had. He made me feel that I was his only concern....until our transaction was complete.
So, if you are in need of a new phone, or if you just have questions, run, don't walk, and ask for John. You won't be disappointed.”
“Awesome store in the middle of one of the best farmers markets around booths corners! They carry everything you need including custom screen protectors to fit any phone or car infotainment system. Stop by one of their two locations next time you're in the market, you will not be disappointed!”
“Darshan was amazingly helpful and patient. I've been a Verizon customer for 17 years and switched. Darshan took care to help us get Verizon to unlock my husband's phone. He gave us tips to maximize our storage and battery life. Many thanks. PLUS better coverage at a lower price. Great T-Mobile store to use! Highly recommend.”
“I completely messed up and blamed Maria for something she did not do. I cannot show how deeply sorry I am for writing a bad review because I'm dumb.She gave me nothing but fantastic service! So nice and understanding of my situations and helped me understand what I was purchasing to give me the right plans.I never write reviews and probably won't again cause I'm dumb alot.I'm sorry Maria”
“I went into the Frazer Verizon store to return some old FiOS equipment and paid my wireless bill at the same time. The 3 Employees there where very friendly and courteous, and they took care of my needs. I really appreciate there time and effort!”
“I came here for the first time. I had trouble with my phone. They offered to help me and see what was the issue. The phone was not responding to my touch. They opened it and said that one of the cables were loose. And they tighten it up. I asked them how much they said. It's ok. And that they did not do much. Very respectful.”
“How's everybody doing? This is DJ Sean. My PlayStation 5 has burnt out. And I brought it here to this store. It took them a month, but they came through. Not only came through, they made me very happy. They fixed my PlayStation 5. I give them 10 stars, they will make it happen. I have already told my friends to Bring their PlayStation here.”
“Recently I went to the store and I was very pleased. Joshua helped me get a new phone and apple watch. He was very nice and very helpful. I will be going back to him when I need to visit t-mobile again.”
“Ben and Kelly are amazing at Brookhaven Metro I was with AT&T for a very long time the best phone and the best service I have ever had has been at Metro Brookhaven these people are not only amazing for their phone and their service but whenever I have come in here they have helped me with any problem I have had but today was the worst somehow my phone was on access accessible for the blind and I thought I was going to go crazy and they fixed it within 10 seconds I highly recommend Brookhaven at Metro thank you so much Ben and Kelly”
“Unfortunately when I was sent the text, I mixed up the numbers. My visit to the Naaman's Road store was amazing. I was helped immediately and the knowledge was amazing. Absolutely recommend this store.”
“I just had an excellent experience with Laz and staff to get my Pixel 6 back in working order. He did everything exactly as promised very quickly and my phone is once again 100% operational - TY!!!!!!!!!”
“Today, Sunday, July 7, 2024 I requested help from Moses Lira for a number of issues for my Google phone. He went abve and beyond to assist me to the fullest with all my questions. Moses is extremely kind and helpful. He made my day. It was a pleasure to meet him.”
“So, I could not wait to share this feedback regarding the recent experience I had with T-Mobile. We had some questions regarding our plan, phones, payments, and many more and we stopped by the T-Mobile in Media, PA (where we live) and we were blown away by the service T-Mobile Team Media provided to us. I mean, the entire time I was there my jaw could not close. It was unbelievable. The lead Dan, along with his team Cris, John, Trey, and Seeta, paid attention to every single detail or question we had. They were so genuine with design to help us get the best service possible that it seemed too good to be true but the thing is - it was true! I mean, this is customer service at its excellence! They went through all possible options, offers, and ways to ensure we leave 100% satisfied, happy customers! They answered every question we had. They resolved every problem we had. They provided the best offers we could get. They treated us as a valued T-Mobile family! Man, it truly felt good. I had not seen such customer care in so long! So, if you want to be cared for and treated with respect, as a valued customer - stop by the T-Mobile Media (T-Mobile Authorized Retailer), at 1083 W Baltimore Pike Ste G, Media, PA 19063, the Granite Run Mall, and see for yourself. I truly recommend T-Mobile as a cellphone service company as it is but now I also recommend the T-Mobile Media team as the team that can truly make a significant difference in serving you best possible way. Thank you, T-Mobile Team Media! You truly make a difference in this rough world!”
“Edison and Brittaney took great care of my mom and I. They transferred everything to my new phone and transferred my moms stuff to her new tablet. We left very happy ?!”
“For REAL honest to God friendly service, use AT&T store in West Chester, the ShopRite center (store 1115?) Sean is the best manager and Dex was also awesome. Professional and pleasant. These guys had the patience of saints. I cannot recommend them enough.”
10:30AM - 6PM
12 E Ridge Rd, Linwood
Mobile Phones
“I came into the store about a week ago and had a great experience!! I dealt with a young lady named Shakira she was very nice showed me different phones and sold me the best Galaxy in store!!! Highly recommend! She made me feel so welcomed! The last girl was so horrible and always talking about her problems! I will be returning!!!!”
“Luke was absolutely amazing. Super helpful and knowledgeable. He was able to help me upgrade my phone in less than 30 minutes and find me the best deal. Will definitely be asking for Luke at my next visit to ATT!”
“Emma was absolutely terrific, kind, patient, and helpful. I wasn't sure if AT&T was for me but after talking with Emma I knew they were the right choice!”
“John, Jade and Christian were very good employees they were very clear and up front with me about the phone process I was looking at. They did very well for themselves!??”
“Had the best phone service experience ever! I had the pleasure of being helped by the store manager, Jay who was more than happy to help! A huge thanks and a big shout out to Jay for being so great!”
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“I have had to go to this AT&T store 3 times over the last year or so for a variety of things. We have worked with Javon each time and he is one of the most efficient, knowledgeable and friendly associate we have ever dealt with. I would highly recommend working with him to get your issue fixed!”