O'Reilly Auto Parts in Erie is a helpful business with friendly and accommodating service personnel. The staff goes out of their way to ensure customers get a solution, providing assistance with parts, tools, and accessories. The store offers services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. It carries a good selection and can handle purchases such as wiper blades, bulbs, oil, and batteries. While a pricing issue with a battery was noted, management took control of the situation to resolve it. The employees are polite and work efficiently to help customers be in and out. For auto needs, it is a recommended location with parts professionals ready to assist.
Great experience...Manager Justin made it easy to understand and helped me out and had me out of there in minutes...I'll definitely be back...
September 2025
Incredible customer service by Asst. Manager Matt!! He goes out of his way for customers by explaining options and didn’t even have to ask him to install a headlight bulb 💡, he offered. I Will definitely return for my automotive needs. O’Reillys , you have a great employee!!
July 2025
The young man at the counter Ahmed was super helpful and I felt really bad for him bc his manager I’m assuming,was talking down to him in front of us costumers & the kid was simply trying to do his job!!!
