Harrell Automotive is a locally owned, family-operated business providing full-service auto repair in Erie, PA. The shop offers honest and ethical work on all makes and models, including diesel trucks, with services ranging from fast oil changes and brake service to complex engine and transmission repair. ASE-certified technicians perform all work, backed by a superior warranty. Reviews consistently highlight the excellent customer service, with staff described as amazing, very professional, friendly, attentive, and knowledgeable. Service advisors are noted for being helpful, kind, and honest, taking time to explain necessary repairs in detail without pressure, often using photographs for clarity. Customers report feeling comfortable and well-informed, even those unfamiliar with cars. The business earns praise for going above and beyond, performing courtesy checks, addressing additional concerns promptly, and even cleaning vehicles. Many reviewers state it is their favorite auto shop in the area, citing amazing prices, outstanding work, and a family-friendly environment where they would trust their own family's vehicles. Customers plan to return for all future automotive needs and give the highest recommendations.
