“Felt the need to write this review after the customer ahead of me in line was extremely rude to the employees.. as someone who always has Amazon returns I find myself here quite often (lol) and the employees are consistently kind and extremely patient. They will even go as far as insisting to help me carry the packages from my car into the store if they can see I have my hands full with my little guy. By far my favorite UPS location :)”
9AM - 7PM
365 N Reading Rd, Ephrata“I had difficulty in buying HP ink for my computer. I wanted to buy the "X" cartridge but when I got home, though it fit in nicely, it was said to be not effective. I had to exchange for the "A". The store graciously allowed the exchange.”
“Great staff, they are underpaid and understaffed (not their fault). Ask next time about the way the government screwed them over on their pension/health plans.”
“I’ve been here a number of times and they are always super helpful even on very troublesome packages. Very friendly and service is great. Only con is that their hours on google aren’t correct due to worker shortage. I’ve shown up a few times and they were closed during supposed business hours. Check review photos for a pic of their real hours.”