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“I’ve been here a number of times and they are always super helpful even on very troublesome packages. Very friendly and service is great. Only con is that their hours on google aren’t correct due to worker shortage. I’ve shown up a few times and they were closed during supposed business hours. Check review photos for a pic of their real hours.”
“Everyone there is so knowledgeable, pleasant, and always ready to greet you when you walk in. I wouldn't go to any other UPS store, all of you are awesome. Thank you for everything you help me with. ?”
“This place is the best and is so convenient for all your mailing and shipping needs. The owner is so kind and I love that the shop also sells pretty plants. One of my favorite businesses in Lancaster!”
“Stopped in here to mail a 80+ cards at once. Glad I took them here first instead of dropping them in a mailbox because since they were square cards and envelopes they required additional postage.”
“The postmaster is just the most amazing postal worker we have ever met. Most consider it a bother to even sell you a stamp. But he (I believe Jim is his name) is the best with no competition. He really has the most skill when it comes to genuine customer service.”
“I needed large prints for my aunts memorial. She lived in North Carolina and was 103 years old. We were very limited on the selection of photos of her. Kevin at Staples was the absolute best with helping me select the best photo possible with the limited choices I had. Thank you Kevin, I really appreciate your customer service/ support.”
“Yall should Teach lancaster post office how to care more about there customers and also could y'all maybe send some of your staff over to Lancaster post office? Lol we definitely need some responsibility in this location.”
“I have been dealing with the staff in this location for the past four years since I moved to Lititz with my family. The staff is the best and they are very professional and very courteous.”
“Best auction shipping service ever! I'm restoring a vintage Mercedes, and I was more excited than you can imagine when I found a HUGE lot of parts that fit my car at Conestoga Auctions. My only problem was - how to get them shipped to the other side of the country without losing any of these vintage treasures, without breaking, and without breaking my bank. Postal Connections in Lancaster completely saved the day for me. This was 300 pounds of parts. Many were new in box, some were old and greasy. Postal Connections picked everything up for me from the auction, packed them perfectly, and arranged the shipping . It was never going to be cheap, weighing that much, but they did a fantastic job keeping prices down and even offering multiple options to ship on a pallet by truck or through Fed Ex. I was worried about damage, but you never have to again. Not one item was broken. Not one of the original boxes even seemed dented or scratched. Not one drop of grease leaked out of the plastic wrap they used. So my point is...if they can ship me 300 lbs of mixed steel, glass, and chrome, get it here 3 days early, without a scratch, they can ship anything. Thank you to Elizabeth the owner who helped me, and anyone else on the team who did such a great job.”
“Our postmistresses always do a phenomenal job. They know their business and how to surmount what might be an obstacle for a patron, they're kind, pleasant and patient. These women know their clientele by name and are part of the fabric of the community. ❤️”
“I love the location of this hub. I ship things for work here and it's a breeze. I've shipped internationally and domestic, with equally satisfactory results.”
10AM - 6PM
1958 Fruitville Pike, Lancaster
Shipping Centers
“Big shoutout to Andre for assisting us with packing and shipping our items. Store wasn't busy so he could take his time to do everything right. We'd go back again.”
“Update! So the package finally did show up at its destination! 3 months late! It was not the shops fault it was USPS and their unreliable service lately! I apologize to Postal Connections for my previous bad review. However, it would be nice if there would be tracking available at the store for USPS to prevent future confusion. For that reason I will take USPS items to the post office directly.”
“In Staples, I always find what I need , they have very good services and very good merchandise and electronics. The workers are very professional, knowledgeable and courteous.”
“The closest post office to my house - A cornerstone of Neffsville. The staff is knowledgeable and caring. I use this post office a few times a week, and they have always gone above and beyond to help me out. Dave is the man - always knows exactly how to ship my items.”
“Needed to mail a post card internationally and the clerk knew exactly what to do and had a stamp at the ready. Boom! In and out in less two minutes. Very clean faculty too and parking ample available.”
“I lost my mailbox key. I went to the Lititz Post Office and informed the clerk at counter about my problem. She informed me it will cost $25 to replace lock and issue of new keys. Then, the clerk told me to wait a minute while she contacted the person responsible for changing post office mailing boxes. The clerk came back and said that my box could have a new lock in about 2 hours. I paid the $25 and my lock was replaced in 1 hour. Great service and very friendly staff.”
“Ebony is amazing!! She went out of her way to go to another post office location to find my daughter's prom dress that had been lost in shipping. I have never received such great service. Ebony should be promoted to Post Master General! Thank you!!”
“From the second she answered my phone call, employee ERIKA was extremely polite, sweet, and informative. She has a positive attitude and seems to be very knowledgeable!! She went the extra mile to make sure I had exactly what I needed today and made a difference enough in my experience to make me want to right this review. Thank you for your time and great service today! They came out perfectly!”
Open 24 hours
100 N Queen St, Lancaster
Shipping Centers
“Every year, like so many other teachers in our community, I go to stores like Staples to buy school supplies for students who may otherwise not have what they need for the upcoming school year. For the last two years now, the manager at this location has gone above and beyond to help me! He showed me how to download and navigate the Rewards program, all of the coupons, and the best deals, so I would be able to buy the most for these students. He was amazingly thoughtful, patient, and genuinely wanted to be helpful. It's people like him that help make a difference. I definitely recommend shopping at this store!”
8:30 - 11:30AM
10 E Main St, Leola
Shipping Centers
“We used to not enjoy this post office, but lately it's been really great. I think perhaps the new personnel are making a huge difference for the better. Janine at the front desk is always pleasant, professional, and wonderful to work with.”
“The owner and staff at this store are always extremely pleasant, professional, and just all around really fabulous. Had to take another big and awkward package there for a return this afternoon and the young man at the counter went above and beyond to assist me. Would recommend %100000 and will return (sorry guys, lol). Wonderful!!”
“This store had exactly what I was looking for on Saturday September 9, 2023. The associate at the front of the store told me which isle the item I was looking for which saved me a lot of time searching.”
“Arrived w/ a load of rolled paperGot unloaded within 30 minutesLeft w/ no issues.The only thing that sucks about it is that they don't allow overnight parking (at the time of this message). Otherwise, it's alright.”
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“We've been working with Elite for almost 7 years now, and have never had a need to complain. They are wonderful to work with & always timely & efficient.”