9AM - 6PM
185 Memory Ln, East York“This bank is great, they go above and beyond to serve my business banking needs as well as my employees personal banking needs. They are more accommodating than most banks in the area and the staff is extremely knowledgeable and pleasant!”
“There are a lot of negative reviews on here from several years back. But I must say that since I've been utilizing this branch for the past year (2023-2024), the staff and service are excellent! They are understaffed at times, but the tellers (who often work both the line and the drive thru simultaneously) are stellar. Yes, "stellar tellers." Our organization has found the entire staff to be both knowledgeable and helpful in meeting our needs.”
9AM - 3PM
201 Pauline Dr, York“I bank at the South York location and I have for years. They are so friendly Beth Stine and Jennifer Myers and the whole team are always so helpful. I try and recommend their services to all my business colleagues.”
9AM - 6PM
155 Glen Dr, Manchester9AM - 5PM
2170 White St, York“I went to the White St branch for Traditions. Sherrie Horten waited on be. She was very polite, cared about my needs and very professional. I would recommend her for your banking needs.”
“I've been a member of White Rose Credit Union for approximately thirty (30) and always encounter pleasant and friendly staff who are always willing to do their best to help you. White Rose has continued to grow, adding several branches over the years to meet the needs of its members. They have also added more services to keep up with technology. I recommend White Rose to anyone looking for an alternative to regular "banks" which can't compete with all the great benefits a credit union like White Rose provides!”
“I LOVE this branch. The girls know me by name / there are always smiles / great help / laughter.....makes me feel good when I enter and leave the branch. Keep up the great job!!!”
“Clerks are so friendly and they get to know you by name when they see you that's almost unheard of now adays it's so comforting to know that they care about their account holders”
9AM - 5PM
2400 Pleasant Valley Rd, York“Yep, everyone in the store bank are awesome. Good employees I wish they were working for me so please take care of them while they’re still here with you, because if not, I will come steal them from you.”
“Everyone here is always nice and willing to help. They take the time to explain and assist you. Easy access to get in and out of the building. If you are looking for a credit union I would highly recommend looking into White Rose Credit Union.”
“They have been a big help over the past several months. I'm going through a very ugly divorce on her part, and they have gone above and beyond in helping me get back on my feet and protecting me from my vicious ex. I can't thank you enough for all your help! God bless you!”
“I can't imagine who would say anything negative about the staff. At this branch, everyone is always wonderful Including the manager.. I've been at this branch for over two years . Everyone is super friendly. They even address me by my name when I come in Where do you get that type of customer service these days?. And Ann is absolutely the best.”
“There is not one time that First Capital has disappointed me in 20 yrs. They answer all questions promptly and are always exceptionally helpful by going above and beyond. They offer excellent loan rates, options and accounts. They have youth programs instilling saving and are involved in supporting the community. I'll never use a bank again.”
“I live across the state..an this place is the best..when I lived thier they went out of thier way to help,even now..they have stopped my acct from getting hacked..”
8AM - 5PM
226 Pauline Dr, York“I recently bought a home and Kathy Brown was extremely helpful and guided me through the process perfectly. She made sure to be available whenever I had questions. I highly recommend the Traditions Mortgage to anyone.”
9AM - 6PM
1205 Carlisle Rd, York“Many months ago I stopped at this bank and this guy ask me for my ID it upset me because I was in hurry. I thought Bob was just mean. When I go to the Dover bank they know me so identity is not an issue. However after my identity was stolen I realized that Bob was protecting me so I went back to the bank today and apologized to Bob. Now Bob says we are friends. SERIOUSLY, so sweet, so kind and so forgiving. Thank you Bob you are my hero!”
“Tyree, at the Downtown Philadelphia Street branch, provided me with A+ customer service and Tyree went above and beyond to assist me in meeting all my needs, while he was very professional and understanding putting himself in the customers shoes. Tyree keep up the great work !”
“Walked into this branch on a Saturday, 15 people in line. I was at the front of the line in no more than 3-4 minutes. Greeted with a smile and a very enthusiastic young teller. She promptly took care of all of my needs and suggested a few products. This beats big bank interactions by a laughable margin. Been banking here since I was old enough to know what a bank account was and I think it’s safe to say I will continue. People leaving bad reviews I can only imagine are grumpy angry people outside of the bank and that interferes with their own business. People tend to have issues from making a mistake on their end and come here to vent their anger without reason. Have I had a few problems here before through the years? Nope. And any time I have had any hiccups (not issues) my phone call is greeted with a lovely attitude and my issue or concern is PROMPTLY addressed. Ignore the bad reviews my family has been banking here collectively for 100 years!”
“I have been banking with 1st National for over 25 years and this location has the best customer service by far! I visited today and had the pleasure of meeting Sue! The conversation was pleasant while banking and her respect and manners were top tier! Some people are quick to complain about everything! Im the type of person that likes to give flowers when they are due ? Thank you Sue! And, thank you Russell for taking care of me also. I would 100% recommend this location to anyone!!”
“I have been with the WRCU since 1981. I have used them for car loans, home improvement loans, loans to pay off unexpected debt as well as for checking account, savings account and Christmas club account. They have always been helpful and kind in all these years.”
9AM - 6PM
3649 E Market St, York“This branch goes way beyond the definition of customer service!!! The branch manager, Jason Wilson, went out of his way to help a senior today with her Rent rebate form. He not only located the missing 1099 she had lost, but he brought it to us so we could finish the application. This young man embodies what customer service means. Thank you!!!!”
“Awesome bank and great rates. They have fantastic customer service. I have been banking here since I was a kid and highly recommend the bank. Great products and fantastic customer service!!”
“MARCH 19,2022: originally 1⭐️This was supposed to be my last visit to the bank, I needed to close an account of a family member that recently passed...I had the two items I was informed I needed, the teller could do nothing (because she was not familiar with the process), but whomever "Beth" is blatantly refused to look at the emailed copy of invoice for services rendered from the funeral home that was on their letterhead, stating we don't accept things on phones. This statement was made after being told here is an emailed copy of the funeral home receipt. I don't care if she's a good employee or a stellar employee... read what's being presented before you refuse to accept it. I asked if I could email the funerary invoice and she stated we need a hard copy, I replied stating give me an email and you will get a hard copy, she obviously refused this remedy. So glad I don't anticipate dealing with banks that allow this type of behavior any longer.Update: 4 days later...I got a call from the branch Monday morning willing to complete the account closure, in and out in 15 minutes. I had what was needed and and all necessary paperwork completed and my deceased family members account was now closed.”