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December 2023 by A. Green
Truist bank in Downingtown is a very bad neighbor. It has lots of really really bright outside lights which shine in to nearby homes and businesses and glare in the eyes of people walking and driving by. You can see Truists lights from across the Brandywine river- even as far as the kids playground by the library. All this is called 'light pollution' which really harms the health of people and animals- especially kids. Truist advertising pretends it cares about its neighbors and environment but it doesn't. If Truist did care it would fit downward facing lights that were not so bright and that didn't shine right in people's homes or hurt their eyes and health. Truist causes light pollution at other of its locations as well. Just look out for it and you'll see. Truist does not care about the health and comfort of the communities it's in . So do not give them your business or use their ATMs.
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September 2023 by Cheryl McGinnis
Friendly employees and quick service.
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August 2023 by Karen Eberman
Excellent staff. Kimberly is a true professional. Thanks for everything
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January 2023 by Ray Scotto
Don't use this bank.
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August 2021 by Craig Moore
Diane was very helpful and even stayed late helping me with some online bill questions.i was at a different location about an hour before an had a complete opposite experience.Diane is the only reason im keeping my accounts with truist
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June 2021 by Ray Stubbs
Every time I call or pull up or need something BB&T is always quick, reliable, friendly and personable. They know who I am, who my wife is and who my employees are. I always get a warm greeting and kind genuine help. I see 3.7 star overall review on this company and its far from an accurate grading. BB&T is awesome!
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June 2019 by David Sálenlo
Good bank
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March 2019 by Dawn Wiley
The group of representatives at the Downingtown location are my favorite! Our conversations come very natural and they are always concerned about taking care of all my needs. They even make sure my puppy gets a special treat when we use the drive thru.
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December 2018 by Sarah Cheatle
People are nice but so slow. I think they just don't have enough workers. Two cars ahead of me in the drive thru and been waiting over 20 minutes. Not the first time this has happened. Always go inside
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May 2018 by Marshall Honeycutt
Love this bank!
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January 2018 by Drew McElya
Were very unhelpful and think illegal
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September 2017 by robin kelly
I have currently been sitting in the drive-through for 10 minutes ! They don't put up a sign or even come to acknowledge you .
