Diane was very helpful and even stayed late helping me with some online bill questions.i was at a different location about an hour before an had a complete opposite experience.Diane is the only reason im keeping my accounts with truist
June 2021
Every time I call or pull up or need something BB&T is always quick, reliable, friendly and personable. They know who I am, who my wife is and who my employees are. I always get a warm greeting and kind genuine help. I see 3.7 star overall review on this company and its far from an accurate grading. BB&T is awesome!
March 2019
The group of representatives at the Downingtown location are my favorite! Our conversations come very natural and they are always concerned about taking care of all my needs. They even make sure my puppy gets a special treat when we use the drive thru.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.