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“Wonderful people! Very kind, I appreciate that they kept me updated on their progress! Great work fixing the dent to my bumper, I’m no professional but it looks to me like they really went the extra mile! Shoutout to whomever cleaned the interior, you’re a gem! It was awful getting hit by another vehicle, but they somehow made this a positive experience for me!”
“I do not suggest booking appointments or services online. The dealership and the service department were both very confused and the information entered online is not relayed accurately to those completing the work. I felt bad for the service advisor, Tim, trying to figure it all out. He was extremely busy and stress was apparent with customer communication. If the dealership is tuning in and paying attention to these reviews, I’d like to make a suggestion. Take away the online service scheduling until you can get staff trained on how to use it. I would also suggest a shared receptionist with sales/service that can make the simple customer phone calls for your service dept. My vehicle was done ahead of time and a was a well done job! BUT, the service advisor was soo busy he hadn’t the chance to call and let me know. Having someone to help contact customers and screen calls would make customer experiences much better.”
“They communicated well throughout the entire process and did a phenomenal job with my truck. It looks great and they finished it way sooner than I thought they would. I highly recommend this business!”
“Have been getting parts and specialty items for my fun project truck (classic 1970 f250 ) here for years! My go to parts store. Great staff, super knowledgeable and honest ( will always help you track down the right part for the right price)”
“This place reminded me of the old nickel and dime hardware store type thing. The employees all seem to be like they were family or something. They were very knowledgeable and helpful in fulfilling what I needed to accomplish.”
“Always love getting my parts there. The employees know what they're doing their personal and friendly prices are not an issue because they all do price match”
“They didn't have what I needed but were able to order it. It came in the very next day. Price was very reasonable, much less than at least one other place I called.”
“I cane across Fame when the rv dealer that I bought my large destination trailer from, refused to make a service call. I am not able to take it to them. When a fellow rv owner suggested Fame. They had no problem taking a look at my issues (under warranty). They recommended the repairs and offered suggestions to keep my brand new trailer in great condition for years. I would not only recommend them for service, but as the dealer to buy your rv. Thank you Fame and Especially Derek Bidwell”
“Super professional person running this particular business for body works for your vehicles I would recommend this place to anyone desiring to have something done at a very reasonable price”
“Just got my car back and it looks great (they even cleaned it, inside and out). Mike and his staff were very easy to work with, efficient, and professional. I highly recommend.”
“Had a great experience with Brian and his team as they troubleshot my fusion and found the cause to leaking coolant and bad gas mileage. They worked well with my warranty company and got me what was needed. Always pleasant to work with!”
“John answered all my questions I had even after I called back few times very kinda and Knowledgeable about what I was asking about would definitely call and ask again for him if he is working”
“What a great store! This was my first visit. My windshield wiper came off and I needed somewhere close to get one. Scott not only got the wipers (I got two because, why not?) But also put them on for me. Outstanding service! I'll be back.”
“Our tire blew on the highway and the man that helped us get a new tire here was incredible. I believe his name was Michael. He was quick, efficient and super nice!”
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“It's a great place to get your starter and/or alternator checked, repaired or get a new one. He is very knowledgeable and will tear down your part and see what the problem is. I have had starters test good at the chain parts stores, and in reality they ended up being bad. Putting a bad starter back on and searching for other issues cost me a lot of money and time. This misdiagnosis will never happen at Martin's. His prices are more than fair and service is fast.”