Shipping Centers near Boiling Springs, PA

“It's the color that did it for me!! This previously plain brick building got a face lift with a charming splash of cobalt blue on the roof and a paler cornflower blue for the brick. It was certainly eye catching and worth the gander! Not only is the outside immaculately manicured with shrubbery and flowers, but the inside is lovely too. You can tell the postal workers here take pride in their building! The staff here is very knowledgeable and helps you find the most convenient and cost effective shipping options. Courteous and friendly service! No passport service here, but plenty of parking and roomy interior!Hours are M-F 9:00-12:00/1:00-4:30, Sat. 9:00-12:00”

“I have ALWAYS been treated and greeted kindly. Received professional service, very efficient. I don't go anywhere else to do my mailing business. From sending returns, getting an occasional fax sent.”

“I dropped off an Amazon return there today around 230 today and a young lady greeted me professionally, was friendly, courteous and I was baffled by how easy it was. I wish that I had caught her name so that she could get the recognition she deserves. Thank you,
Marc”

“This USPS office is a hidden gem. Quick service. Not overly crowded. Staff Bintou and Angie were very helpful in recommending which services and packaging to use for my shipping needs.”

“First experience with this post office and it was lovely. They answered all my questions, helped me address my package, advised my shipping options, and it was fairly affordable to mail a package to Colorado. Polite and friendly.”

“Amazing service. I needed 416 pages printed. Luckily, Staples was ready for my last second order. They put a rush on my order and had it done before close. Thank you!”

“Had a freight customer pick-up to take care of, drove on in early in the morning, followed the flow of traffic and parked where I thought I was supposed to go. I asked a few gentlemen where Customer Pick-Up was and they were very helpful and friendly directing me where to go. I popped into the building they pointed out and wow they are so busy here. I asked one more gentleman to direct me to the right office and he actually walked me directly there, friendly as ever. Met with Diane and she was great. She got me hooked up, paperwork in hand, and had yet another friendly gentleman assist me in loading up my car. All in all, great experience in a very smooth running operation, from a customer pickup standpoint.”

“Changed my review from 1 star (no one answered the first time I called) to 5 stars because of Cory. I was upset when I called back, but I felt myself calm down when I heard his warm, professional voice. He was kind and thorough. He located my package, identified next steps, and set up delivery for today!”

“I’ve mailed about 350 packages from this post office over the past 2 years. Aside from the understaffing and somewhat long lines at peak hours (first thing, lunch, 3p-end of day), I have had little issue and am usually (9 times out of 10) back to my car within the free 15-minute parking meter time limit. There are 2-3 employees who have been working the front during this time. There are currently 1-2 newer employees who are efficient and have good attitudes toward work, so hopefully they will stick around and work through the customers who don’t realize these employees have no control over delayed/lost packages, mail carriers who quit, or customers who don’t complete proper forms. During the past 3 years, I have noticed our regular mail carrier has rotated/changed 3 or 4 times. The carriers have always been courteous of our property and placed our packages on our porch as we’ve requested. On my end, I make sure my yard is clear from the mailbox to porch (I even clear a path in the snow during winter) and will occasionally (at least once per week) meet them in the yard or at the mailbox when they are delivering. As far as lost packages/undelivered mail goes, I have not experienced undelivered regular mail yet. We have had 100s of packages delivered and they are handled with care by our regular worker. There have been 10-20 instances over the past 3-4 years of issues with tracking packages or packages seeming like they are lost in the system. Each time, I use the USPS website help request form for missing mail/packages, and have received email contact by the end of the next business day. There is an “additional comment” section and I always specify where the package was last and where it needs to go. There have been 2 instances when I requested phone communication, and within 2 days I have received a phone call. I’m my work experiences as a case manager, counselor, marketer, and court liaison, I have learned that yelling and acting out of anger rarely helps resolve a situation. I have never felt like the post office in Carlisle has been discourteous or disrespectful towards me as a customer or resident of Carlisle. Especially around holiday times, I try to remember that many of their packages are basically delivered by the pallet (especially from Amazon). I try to remember there are hundreds of millions of pieces of mail being handled daily, most likely hourly, all across the country. Yes, I am egotistical and want my needs to be met, but in the grand scheme of this country’s logistical infrastructure, I ultimately am one singular data point that is pretty much insignificant, and I will fall into the margin of error every once in awhile.”