PNC Bank is a customer-focused financial institution that strives to make managing finances easier for individuals. With a range of products, services, and digital solutions, PNC aims to cater to both simple and complex financial needs. Customers praise the personable and helpful staff at the local PNC branch. The employees, such as the exceptional banker Amanda, are described as kind, pleasant, and always willing to assist. Customers appreciate the staff's efficiency in handling their banking tasks, whether it's a wire transfer or a large fund transfer. While some customers wish the branch had more convenient hours, especially on weekends, they still highly recommend the PNC experience. The bank's responsiveness, such as the manager's call to apologize for a delay, is also highlighted as an excellent customer service practice. Overall, PNC Bank is portrayed as a customer-oriented financial institution with a dedicated and friendly staff that strives to make banking a pleasant experience for its clients.
Painfully slow. Was in line for a simple transaction for almost 15 minutes in an empty store. The poor teller was working the drive thru and the line why every other employee was in slow motion.
May 2025
No complaints. Because they close at 6, I could stop by after work. I arrived half an hour before closing, I was seen within five minutee and set up my wire transfer without much issue.
May 2025
Everyone is so helpful and nice! It’s like family. From the branch manager down! Highly recommend!!!!
