Citizens offers excellent and amazing customer service with knowledgeable, friendly, and helpful staff. The whole team provides outstanding service and will go out of their way to help with any questions or concerns, making customers feel welcome. With approximately 1,100 branches and an award-winning mobile app, they help customers bank better for personal and business needs, from saving to managing debt. The staff treats everyone with respect and provides help in any way they can.
Excellent service every time I visit. The staff is knowledgeable, friendly, and always willing to help with any questions or concerns.
August 2023
All the representative I have spoke to have been knowledgeable, professional and polite.
May 2023
This location has AMAZING customer service. Go see Dean, the branch manager, and Noah, branch banker, for your banking needs. They will treat you with respect and provide help in anyway they can!
