Tire Dealers in Bala Cynwyd, PA

“I am writing this letter to express my gratitude for the exceptional service provided to me and my husband, Michael, at your Bala Cynwyd, PA location. We have had our vehicles serviced there numerous times and each time we have been met with professionalism, knowledge, and friendliness from your manager and staff. I have visited your establishment on several occasions and have never been disappointed. I have witnessed the impeccable service provided to other customers as well. One particular instance that stood out to me was when an elderly gentleman came in; the staff took great care of him, assisting him to a seat and taking his information to minimize his wait time. The level of care and attention to detail displayed by your team is truly commendable. During my visits, I have had conversations with other customers in the waiting area, and we all agree that Carter, the manager (or supervisor), is a true asset to your team. His leadership is evident in the way the shop operates, and he is held in high regard by both his colleagues and customers. I kindly request that you extend our appreciation to Carter and the rest of the staff for their outstanding work. Their dedication to providing excellent service does not go unnoticed and they deserve to be commended for their efforts. Warm regards, Betty Mitchell Michael Mitchell”

“I had a flat tire and took my car to this location, since it was closest to my house. They were helpful enough to also tell me that I have an oil leak. And then offered to top off my oil for no extra charge. Not a bad experience, when only going there to buy new tires!”

“I used Pep Boys for the first time in East Norriton Pennsylvania. The website was a lot to go through so I ended up just calling in to ask a few questions on what they had there and capabilities because I needed a new tire quickly. They took the time to search the shop what was lying around that would fit my car. I wasn't sure if it would need an alignment, etc. Once I dropped by car off for them to look at, they had my car ready quickly and even let me know my car didn't need an alignment. I was impressed they didn't try to charge me for extra services. I definitely recommend this location.”