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“These guys rock. In town for vacation and some races. Wife needed new cranks/BB and I only brought minimal tools.
Walked in. Got new cranks installed asap and feel they didn’t charge nearly enough. Gave the mechanic some extra $$ to show my appreciation for the stellar service!”
“Took my 20 year old cannondale there for repairs. John was absolutely wonderful to work with. Granted it did take a while for the repairs due to part availability, but that is to be expected on a bike that old. Once the part came in, repairs were done within 24 hours and for much much cheaper than I was expecting. The staff is super knowledgeable about my bike in particular and also the only shop that still works on bikes that old. I will definitely be a long time patron of this shop.”
“What a great experience working with South Mountain Cycles “Chad,Scott,Derek and Sam”. They got me back on two wheels again. Great to work with, took me several attempts to get me the right bike I needed, based on my size “BIG”. I thought I gave them a challenge, but that didn’t stand a chance for them, they knew exactly what I need. I felt right at home with these fine folks, super knowledgeable, answered every question I had asked. They were willing to go above and beyond without hesitation. I’m already looking forward to take my bike back for service to relive that experience again with SMC. Highly recommended everyone from beginner to professionals
Thank you”
“My son and I were in a bind on a very hot Thursday afternoon. His bike wasn’t in great condition and after checking out other shops to find another suitable “new to us” used bike with no luck, Scott and Steve saved us as he needed a bike for Boy Scouts camp by Sunday. Turns out his bike was salvageable and they were able to replace tires, cable wires for gears, adjust fork, align and other adjustments/work while getting us involved, teaching and walking us through the whole process. It was a good two hours spent learning, hands on. We’re so grateful for their attention to detail in making his bike safe again. Will definitely return to continue to fine tune. Thanks so much!”
“Love the Velo Shop! Becky does a great job assessing your needs/desires for a bike and never ‘over sells’. Depending on the type of riding one does or what type of riding they want to do, she gives good options. She carries quality bikes and accessories. Check out the Velo Shop!”
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“The service was completed before it was promised. This bike, which is 20+ years old, feels like brand new. The service technicians are friendly and offer good advice.”