“Michael was truly such a kind person. Lately, we've been needing to replace the water heater in our restaurant, and finding the right-sized heater has been quite challenging. Even though we couldn't find the perfect product, he went out of his way to assist us and explained everything at our level of understanding. We're incredibly grateful for his help.”
10AM - 6PM
16160 SW Langer Dr, Sherwood
Appliances
“What an awesome experience! We bought the timberline XL a few months ago and LOVE IT! The sales associate Joel did such a great job teaching us about all of the features and we are beyond grateful for your purchase.
What really put the experience over the top are the owners. We had an issue with a lid sensor so we called Traeger to get it fixed and the owners personally called me to set up an appointment where they came to our house and fixed the problem!
Absolutely worth the buy and we are so grateful we went to the one in Sherwood!!! All around great experience and phenomenal customer service!”
“Amazing staff. They were able to help my 90+ year old grandmother with her 60 year old sewing machine. She was worried her machine was dead, but they fixed it at a reasonable price. We will both be back”
“We ordered an LG dishwasher + installation directly from LG, and when the original installers were non-responsive and unwilling to install our dishwasher, Portland Installation came through. Responsive, professional, and competitively priced. I would recommend to anyone and I’ll be using them again in the future.”
“Everyone at this location has been such a pleasure to work with. Trevor specifically has gone above and beyond the call of duty on more than one occasion for our company. They continually deliver superb customer service with patience and knowledge. They really do their very best to take care of their clients - and fellow businesses.”
“Thanks to the entire team for such a quality, educational and efficient experience buying our new Miele washer and dryer. From a wonderful experience in the showroom to excellent installation, we could not be more happy.”
“The sales person was very patient and helpful. The delivery men were prompt. The unfortunate thing involving the installation happened because of the defective part. The handle could not be attached because of the stripped threads where the handle is attached to the fastener and secured by the set screw. Now waiting to hear if the part is available or if the freezer will have to be returned.”
“Went into the Beaverton location today with a vacuum cleaner in need of repair. I was in and out quickly with a working vacuum cleaner in hand. The guy was super helpful and friendly. Will definitely be back as needed!”
10:30AM - 5:30PM
11525 SW Pacific Hwy, Portland
Appliances
“This is the best customer service I have ever had. Kind and knowledgeable staff went above and beyond when answering my questions. I bought a hot tub in 10 minutes. No analysis paralysis necessary which surprised me as I have no idea about hot tubs, did no research, and frankly, think they're ugly. I had some criteria as follows: 1. I didn't want the plastic tie-dye 1970's porn aesthetic. 2. I wanted a tub that I could use saline rather than chlorine. 3. My husband is 6'4" and it had to be big enough to have is shoulders submerged when sitting and the option to fully his legs sitting or floating. 4. Low monthly operating costs. 5. No pad necessary. 6. I was on a budget. We got a Bullfrog which is going to cost us 13/month to keep heated 7 days a week. Waiting for the delivery so no feedback or photos but I am going back to have them convert my wood burning fireplace to gas.”
“Impressive large showroom with great live displays. Steven Milazzo has been a dream to work with. As a specifier, I rely on good reps to stay educated and help me guide clients to the right products for their needs. Steve is professional and replies to my emails quickly and intelligently. He's friendly and offers valuable insights that add to my own knowledge base as a designer. I'm grateful to have him as a partner in the industry.”
“Workers are always friendly.
Most things can be found easy enough.
Annoying that every time I get a plant from the clearance area it doesn’t just ring up as discounted, instead you have to get a worker to verify and fix the price.”
“I’ve been going to Hot Spot for several years. Tyler and Cedric are knowledgeable and always happy to help.When I went in a few weeks ago, I was amazed at all the improvements they’ve made to the store. Highly recommended shop!”
8:30AM - 4:30PM
2903 SE Milwaukie Ave, Portland
Appliances
“This is my favorite place to go for compressor repair. The owners are very helpful, inviting and knowledgeable. It is always a pleasure to do business with them.”
“They usually get it right. In 20 years they’ve only steered me wrong two of three times. This project is a catio. Our indoor cats need some outdoor time and the humans need the breeze coming in. Good stuff! It’s the big human toy store.”
“I went to Home Depot needing help with some plumbing questions and ran into Steve in the plumbing department. What a helpful, person! He walked me though the process and took the time to explain what I needed to do. What an asset to Home Depot!! Steve is a great customer service agent. Thank you Sir!!”
“Google saves the day! Typically the employee responsible of that specific aisle, does not know the answer or have a clue of what I am looking for or trying to find. Google and YouTube works great for figuring out how to install or what part I need. The best thing Home Depot has done in the last year is update their app. Now when the app opens it locates what store you're in and tells you what aisle the product is located. GREAT! I guess this is because the associates do not know where things are? The bad part of this store is the over tilt to self check out. The Military discount codle is not on the app so you do not need to verify with an employee. Pretty soon, we will only have two workers in the store...LMAO”
“I. Can’t believe it. I lost my phone. And one of their employees found it and turned it into the manager. So when I called my phone he answered it and I was able to get my phone back. It was so great. Thank you Adin.”
“Always a great place to come to for great quality furniture, electronics, and appliances. They have everything from fridges to washers and dryers to sofa lovelseats hideaway bed couches computers xbox's playstations, etc. The best part is that they let you lease it if you can't buy it outright. I've always had the best customer service when coming here too. Always trying to help me out when I need it. Highly recommend getting the aarons club with any purchase because no matter how many agreements you start it covers them all for only $9.99 a Month! Great deal!”
6AM - 10PM
13700 NW Science Park Dr, Portland
Appliances
“Your basic Home Depot conveniently located right off the Murrayhill exit on 26, I stop by this location when I'm in the area. It has all the typical departments and layout but somehow it seems easier to get around, not as massive and overwhelming. The store is well organized, shelves are stocked and they typically have what I'm looking for whether that's ant killer, cleaning products, lighting, garden supplies or hardware. And they always have seasonal items like Christmas, BBQ, and spring-fall, annuals, perrenials, shrubs and trees. Plus garden soil, planters and supplies. The indoor houseplant section is also nice and they always have a varied selection. Succulents, bromeliad, pathos, ferns, snake plants, cactus - I've bought it all! My entire plant selection is thriving and I've only had one plant that didn't do well and they exchanged it no questions asked. Most stores don't reimburse you for plants because they have no idea if it was cared for properly. The fact that they gave me a new pothos made me a happy and return customer.”
“Aarons over all, I have not hated. Ben at the Milwaukie store goes above and beyond to correct all the problems that other stores and online services have offered. Much appreciated.Thanks Ben!! You deserve a promotion for real! Hopefully you train all the others. Great customer service!!!!”
“Popped in here to pick up an online order. I had to use the locker system (new to me) and Tessa at the customer service desk was so kind and helped me out. I never have a problem coming here. A few years ago my son got hurt at this location (he was okay!) and Home Depot went above and beyond for my family then and so I always come back to this location and they never disappoint. Over the past months employees from different departments have been the best helpers, even if they are unsure ( or new) we figure it out together. I will try to update this more regularly since I feel like it is unique for a home improvement store to feel homey.”
“Has a different look and layout than the last few Best Buys I've been into. It's easier to see the whole store at once and makes it a little easier to find what you're looking for.”
10AM - 5PM
17898 SW McEwan Rd, Lake Oswego
Appliances
“Hands down the best resource if you are remodeling your kitchen and bathrooms. The Manager, Greg Malone, leads a great team who are knowledgeable, helpful and trustworthy in their advisements. We tried other places, but always return to Ferguson in Lake Oswego for their excellent customer service.”
“This store is a lifesaver! It's impeccably clean, well-organized, and stocked with everything I needed. Finding what I wanted was a breeze, thanks to their excellent layout. Top-notch service made my shopping experience a pleasure! Got wood?”
“Unlike their competition, Basco appliances will stand by their customer. Thank you for helping us complete an order, match the prices and help us resolve a stressful issue that was seemingly impossible to do Standard TV & Appliance. Thank goodness for genuine businesses like Basco!”
“Pretty solid Best Buy. It's clean, spacious, and has everything you need from these sorts of stores. I bought an Xbox Series X here recently brand new in great condition, and it was an easy and quick process on a weekday morning. My one annoyance was one of the employees at the cash register being extremely pushy about the credit card and paid membership at this store. I understand it's good retail practice to ask customers, but when I say no twice, I do not want to be pushed a third time about the same thing otherwise I will be annoyed.”