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“Pretty solid Best Buy. It's clean, spacious, and has everything you need from these sorts of stores. I bought an Xbox Series X here recently brand new in great condition, and it was an easy and quick process on a weekday morning. My one annoyance was one of the employees at the cash register being extremely pushy about the credit card and paid membership at this store. I understand it's good retail practice to ask customers, but when I say no twice, I do not want to be pushed a third time about the same thing otherwise I will be annoyed.”
“I’ve always been very happy with the service I receive on both my sewing machine and vacuum. They are quick and honest and I can recommend them for both sales and service.”
10AM - 6PM
16160 SW Langer Dr, Sherwood
Appliances
“Great to have a full service center with replacement parts to keep my old Traeger grill up and running, so close to home. The gentleman behind the counter was most helpful, checked the box for complete parts, and gave me a demonstration of fuse replacement, which was not clear from the Traeger parts box , even though it included a replacement fuse. Great service!”
“We ordered an LG dishwasher + installation directly from LG, and when the original installers were non-responsive and unwilling to install our dishwasher, Portland Installation came through. Responsive, professional, and competitively priced. I would recommend to anyone and I’ll be using them again in the future.”
“Our experience with NW Natural Appliance Center has been nothing but fantastic. Christine walked us around the showroom showing us the various options, making the customizations clear, allowing us time to browse without being pushy. After making our selection we went back and forth a bit on some of the customizations and she never made us feel like we were inconveniencing her. The installation crew they sent were quick, kind, and professional. We had an issue getting our energy rebate and Christine took care of everything (this was after the sale and installation!). They had plenty of opportunities to mess things up and came through for us every time. Highly recommend!”
“Working with Derek at Eastbank Appliances has to hands down one of the best experiences. He is knowledgeable, beyond helpful and I would highly recommend working with him. We were referred to Derek for a simple dishwasher replacement, he had a fantastic Miele in stock and his recommendation for an installer was top tier. Within two days of purchase we had the new one delivered and installed. We have now returned to purchase a new fridge (Beko) and will be looking at a new range and hood soon. I can say enough good things about this company. Support local and specialty businesses.”
“Went into the Beaverton location today with a vacuum cleaner in need of repair. I was in and out quickly with a working vacuum cleaner in hand. The guy was super helpful and friendly. Will definitely be back as needed!”
10:30AM - 5:30PM
11525 SW Pacific Hwy, Portland
Appliances
“This is the best customer service I have ever had. Kind and knowledgeable staff went above and beyond when answering my questions. I bought a hot tub in 10 minutes. No analysis paralysis necessary which surprised me as I have no idea about hot tubs, did no research, and frankly, think they're ugly. I had some criteria as follows: 1. I didn't want the plastic tie-dye 1970's porn aesthetic. 2. I wanted a tub that I could use saline rather than chlorine. 3. My husband is 6'4" and it had to be big enough to have is shoulders submerged when sitting and the option to fully his legs sitting or floating. 4. Low monthly operating costs. 5. No pad necessary. 6. I was on a budget. We got a Bullfrog which is going to cost us 13/month to keep heated 7 days a week. Waiting for the delivery so no feedback or photos but I am going back to have them convert my wood burning fireplace to gas.”
“The sales person was very patient and helpful. The delivery men were prompt. The unfortunate thing involving the installation happened because of the defective part. The handle could not be attached because of the stripped threads where the handle is attached to the fastener and secured by the set screw. Now waiting to hear if the part is available or if the freezer will have to be returned.”
8:30AM - 4:30PM
2903 SE Milwaukie Ave, Portland
Appliances
“This is my favorite place to go for compressor repair. The owners are very helpful, inviting and knowledgeable. It is always a pleasure to do business with them.”
“I’ve been going to Hot Spot for several years. Tyler and Cedric are knowledgeable and always happy to help.When I went in a few weeks ago, I was amazed at all the improvements they’ve made to the store. Highly recommended shop!”
“I went to Home Depot needing help with some plumbing questions and ran into Steve in the plumbing department. What a helpful, person! He walked me though the process and took the time to explain what I needed to do. What an asset to Home Depot!! Steve is a great customer service agent. Thank you Sir!!”
“This store is a lifesaver! It's impeccably clean, well-organized, and stocked with everything I needed. Finding what I wanted was a breeze, thanks to their excellent layout. Top-notch service made my shopping experience a pleasure! Got wood?”
10AM - 5PM
17898 SW McEwan Rd, Lake Oswego
Appliances
“I would rate our experience in the showroom 5 stars. We have done two remodels, and both times the staff was helpful, thorough, and professional. However, our experience with follow up customer service was abysmal. We had an expensive light fixture appear to burn out after just over a year. It had a five year warranty. At first we were told it would be replaced, but that it was backordered and it would take about a month. After multiple attempts to get information we were told it would be another couple of months. When we again tried to get updated information three months later, we were told it would delayed at least a couple more months. We asked for a refund or credit and we were told we were not entitled to a refund or credit. We asked to talk to a decision maker and was told someone would get back to us. It’s been three weeks and we have heard nothing.6/1/2023 Ferguson went out of its way to rectify our issues, and has been very flexible and responsive going forward.”
“Aarons over all, I have not hated. Ben at the Milwaukie store goes above and beyond to correct all the problems that other stores and online services have offered. Much appreciated.Thanks Ben!! You deserve a promotion for real! Hopefully you train all the others. Great customer service!!!!”
“Always a great place to come to for great quality furniture, electronics, and appliances. They have everything from fridges to washers and dryers to sofa lovelseats hideaway bed couches computers xbox's playstations, etc. The best part is that they let you lease it if you can't buy it outright. I've always had the best customer service when coming here too. Always trying to help me out when I need it. Highly recommend getting the aarons club with any purchase because no matter how many agreements you start it covers them all for only $9.99 a Month! Great deal!”
“Massive home improvement store with limited customer service with the trade-off of lower prices. They probably have what you need but don't expect anyone to really help you. There are better places to get similar products but you will probably pay more.”
6AM - 10PM
13700 NW Science Park Dr, Portland
Appliances
“Your basic Home Depot conveniently located right off the Murrayhill exit on 26, I stop by this location when I'm in the area. It has all the typical departments and layout but somehow it seems easier to get around, not as massive and overwhelming. The store is well organized, shelves are stocked and they typically have what I'm looking for whether that's ant killer, cleaning products, lighting, garden supplies or hardware. And they always have seasonal items like Christmas, BBQ, and spring-fall, annuals, perrenials, shrubs and trees. Plus garden soil, planters and supplies. The indoor houseplant section is also nice and they always have a varied selection. Succulents, bromeliad, pathos, ferns, snake plants, cactus - I've bought it all! My entire plant selection is thriving and I've only had one plant that didn't do well and they exchanged it no questions asked. Most stores don't reimburse you for plants because they have no idea if it was cared for properly. The fact that they gave me a new pothos made me a happy and return customer.”
“I. Can’t believe it. I lost my phone. And one of their employees found it and turned it into the manager. So when I called my phone he answered it and I was able to get my phone back. It was so great. Thank you Adin.”
“My mother, who is in her 80s, needed to go to Home Depot and pick up a few things. When we got there, the service staff directed us right to where we needed to go. We were able to find everything we were looking for. While we were there, we even found a frigerator for the garage that my mother had been wanting.”
“Google saves the day! Typically the employee responsible of that specific aisle, does not know the answer or have a clue of what I am looking for or trying to find. Google and YouTube works great for figuring out how to install or what part I need. The best thing Home Depot has done in the last year is update their app. Now when the app opens it locates what store you're in and tells you what aisle the product is located. GREAT! I guess this is because the associates do not know where things are? The bad part of this store is the over tilt to self check out. The Military discount codle is not on the app so you do not need to verify with an employee. Pretty soon, we will only have two workers in the store...LMAO”
“Has a different look and layout than the last few Best Buys I've been into. It's easier to see the whole store at once and makes it a little easier to find what you're looking for.”
“Store was fine, but tried to call the store department to ask a question about the product before driving 30 minutes to store. I was on hold for 20 minutes, just hung up and went into the store.”
“I recently moved into Tualatin which is close to the Sherwood Home depot. I am a single woman who at times like these could really use a man in my life. Well without one, I went into the store today and was greeted by a man in the garden center that walked me all the way into the store to show me where the things I was looking for were. He spent a good 15 minutes with me explaining how to do things and teaching me. Satisfactory service. I thought all of my questions were answered when I saw a woman working there and asked her a few questions... Her name was Heidi. What a huge asset Heidi is to the store there. She gave me some wonderful ideas and showed me all around the store for different possibilities on things I can create myself. Heidi was very informative and I felt excited when I left there and not overwhelmed. Thank you to all the staff members; Thank you again for making my visit to the Home Depot today a wonderful experience.”
6:00 AM - 9:00 PM
12615 SW 72nd Ave, Tigard
Appliances
“So far in the past few months, I have bought from them, my stove, refrigerator, washer, and dryer, and dishwasher. Not only did they give me the best service, but they also gave me the best prices. Delivery was amazing. I would not go anywhere else.”
“Google saves the day! Typically the employee responsible of that specific aisle, does not know the answer or have a clue of what I am looking for or trying to find. Google and YouTube works great for figuring out how to install or what part I need. The best thing Home Depot has done in the last year is update their app. Now when the app opens it locates what store you're in and tells you what aisle the product is located. GREAT! I guess this is because the associates do not know where things are? The bad part of this store is the over tilt to self check out. The Military discount codle is not on the app so you do not need to verify with an employee. Pretty soon, we will only have two workers in the store...LMAO”
“Unlike their competition, Basco appliances will stand by their customer. Thank you for helping us complete an order, match the prices and help us resolve a stressful issue that was seemingly impossible to do Standard TV & Appliance. Thank goodness for genuine businesses like Basco!”
“Popped in here to pick up an online order. I had to use the locker system (new to me) and Tessa at the customer service desk was so kind and helped me out. I never have a problem coming here. A few years ago my son got hurt at this location (he was okay!) and Home Depot went above and beyond for my family then and so I always come back to this location and they never disappoint. Over the past months employees from different departments have been the best helpers, even if they are unsure ( or new) we figure it out together. I will try to update this more regularly since I feel like it is unique for a home improvement store to feel homey.”
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“Michael was truly such a kind person. Lately, we've been needing to replace the water heater in our restaurant, and finding the right-sized heater has been quite challenging. Even though we couldn't find the perfect product, he went out of his way to assist us and explained everything at our level of understanding. We're incredibly grateful for his help.”