Excellent customer service. I was helped by an employee (Elisa, I think), who helped me secure a coat I've been trying to find since November of last year, by having it shipped from another store a state away.
September 2023
Madewell is amazing. It's on the spendier side but they do fantastic deals on holidays and their clothing is top notch for a mid tier chain store. I switched to their jeans last summer and never went back! I also have a few of their wool coats and they're simply to die for
October 2021
Great customer service here. The employees are very knowledgeable and help select styles that are the perfect fit for you. Even on a very busy afternoon, employees provided excellent service and attention to every customer
