Macy's, the iconic American department store, has been a retail staple since 1858, with over 740 stores across the country and a strong online presence. The Macy's Rogue Valley Mall location offers a first-class selection of top fashion brands, including Ralph Lauren, Calvin Klein, Clinique, Estée Lauder, and Levi's, as well as a wide variety of housewares, gifts, and furniture. Customers consistently praise the professionalism and helpfulness of Macy's employees, who are knowledgeable, friendly, and available in just the right amount. The furniture department, in particular, has received high marks for its extensive selection and variety of price points, catering to all budgets. Shoppers have found the perfect couch or mattress with the assistance of dedicated sales associates, who have gone above and beyond to ensure a seamless and enjoyable purchasing experience. One customer raved about the exceptional service provided by Azi, a sales associate, who made the entire furniture-buying process easy and efficient, while another commended Christian Jett for his attentiveness, knowledge, and overall positive attitude. The Macy's Tigard Furniture Gallery location also received praise for the excellent service and guidance provided by Denise Bui, who carefully selected a variety of mattresses to suit the customer's needs and never pressured or upsold. Overall, Macy's is widely recognized for its high-quality products, clean and well-maintained stores, and exceptional customer service, making it a go-to destination for fashion, home goods, and furniture.
Azi was fantastic—very professional and incredibly helpful. She made us feel comfortable and well taken care of throughout the entire process. Her customer service truly stood out, and we’re grateful for her support. Thank you so much Azi and Macy's Furniture.
April 2025
A lot of excellent furniture to view and try out. Kind sales people
January 2025
Very welcoming staff, who are knowledgeable, and patient. They were so helpful I will be sure to return.
