Macy's offers a first class selection of top fashion brands, clothing, shoes, and home goods. The store features a wide variety, and the selection is noted as better than it has been in years. Some customers report pleasant experiences with knowledgeable and helpful staff. However, the store often appears understaffed, making it hard to find assistance. The physical environment can be problematic, with dressing rooms sometimes described as a disaster and very dirty, and the store needing a face-lift. While prices are considered okay, the overall shopping experience has changed, leading some to question a return. The location also includes a popular Toys R' Us section.
