MAC Cosmetics at Nordstrom in Washington Square offers a welcoming and friendly shopping experience, consistently praised for its exceptional customer service. Reviews highlight the knowledgeable staff, such as Brie, who provides personalized makeup advice without upselling. Customers appreciate the warm and friendly atmosphere created by associates like Tiger and Harmonie, who host engaging events like makeovers and mini facials, making clients feel valued and at ease. The store also excels in its diverse product selection and quality, with many shoppers enjoying the beauty and fragrance aisles. Clients report positive experiences related to tailor services, gift purchases, and the convenience of store pickup for online orders. The store maintains a clean and inviting environment, particularly appreciated during the holiday season with festive decorations and complimentary gift wrapping options. Overall, Nordstrom at Washington Square is favored for its attentive service, knowledgeable staff, and efficient shopping experience, making it a preferred destination for both beauty and fashion needs. Customers leave feeling satisfied and eager to return, thanks to the exceptional care they receive from the team.
Store is very handicap accessible and the staff is very helpful. Great selection!
November 2022
Came in for one item. Le Labo - Santal 33 cologne. Left with what I needed plus samples of so many amazing colognes. White glove customer service in the men's cologne department by Mario. Hope to run into him again, he was fantastic!
October 2022
First I would like to give kudos to Kirk who works in women's shoes for his gentlemanly, helpful and kind demeanor. We then went upstairs to have lunch and were helped by a young woman named Ronnie who was extremely friendly and embodied all of the best service qualities of Nordstrom
