“Since I became a member at this branch nearly 5 months ago I have noticed that all of the employees are very helpful and they really care about the quality of service that they provide there. I feel very well taken care of by everyone and their professionalism is outstanding. I thank all of you folks for all that you do!”
“I’m a local dentist and have been a happy client of Columbia Bank for many years. This is small town banking with large bank accessibility! Personal friendly staff and always there to help immediately when a problem arises. Occasionally after hours and weekends they contact me if urgent needs arise. Highly recommended!!”
“I love them! I have had nothing but a great experience with them. They have so much to offer and ways to save money as well. My 6yr old son is also learning about saving with their first banking program. I thought It was a pretty awesome idea.”
“The employees who work here are all courteous, helpful and professional. This branch is very well managed as are the others I have visited. I like that this is a regional bank which started in Montana and grew from there. First Interstate is honestly the best bank I have dealt with in the past 30 years or so.”
“Friendly and knowledgeable staff. They treat their members with respect and willing to help out if a problem or situation comes up. I feel safe keeping my money with Northwest community credit union.”
9AM - 5PM
707 Main St, Springfield“Refreshing to deal with folks that WANT to do business with you. I've had the pleasure of dealing with other banks that were a royal pain in the rear.Flabbergasted that they make it hard FOR ME TO GIVE THEM MONEY.But not at banner, they take it with a smile so I can live my life and conduct business.Thanks guys!”
“Welcoming and eager to help resolve any banking issue. Treat people with respect. Errors that were made by myself were satisfactory dealt with. They credited my account within moments and listened to my personal reason as to my technical ignorance and explained to my satisfaction to have it resolved.”
9AM - 5:30PM
2355 Olympic St, Springfield“Do you remember when banks knew their customers by name. Well, Citizens Bank in Springfield still does! While I tend to avoid big banks and go with credit unions... Citizens Bank is the best of both worlds. And I particularly Love banking with Citizens at the Springfield Branch. While I won't mention their names here, this team is a class act with the very best in customer service. They have not only been able to take care of all of my banking and financial needs, after a recent medical incident, I received a get well card with personal notes signed by each and every staff member. If you wonder if this review is for real... go into Citizens Springfield with this review, and I bet they know who wrote it! :) Citizens Bank, Springfield Branch gets 5 stars for customer service, professionalism, and great business with a wonderful, old-fashioned personal touch. UPDATE: Summer 2016... Three years later, I wish I could give Citizens Bank Springfield 6 out of 5 stars. My experience of this branch has only gotten better and better. Thank you Citizens Bank! It truly is a pleasure to do business with you.”
“My experience with OnPoint has been very good. I had a scammer take money out of my account and Destiny helped me close and reopen my accounts meticulously (I have several). I appreciate there good customer service and competency.”
10AM - 6PM
5753 Main St, Springfield“I have banked with US bank for close to 10 years; When I moved to the area, this branch was the closest for me. I must say, the staff in this branch have been nothing short of amazing. There was an issue when I was in So. CA and they went ABOVE AND BEYOND assisting me. I've been to several US Banks, and I am so happy THIS particular branch is my home branch. They've made me feel welcome and appreciated. Although staff has rotated, most remember my name, my circumstances and always give me with the best service I have ever received in my banking experience. THANK YOU US Bank, Albertson's team!!!”
“[*edit* As far as I know, if you bank here and refer your friend to open a checking acct, they GIVE you BOTH $50!! $50 for you, then $50 for your friend!! Ask for the refer-a-friend card. It's as simple as it sounds!]They are good to you here. If you close your account I think they return your membership fee. They don't have any financial penalties for not keeping a minimum balance. Some banks charge you $20 a month for not keeping $200 at all times. Beware banks offering 'No minimum deposit/ no monthly fee.. ...for 90 days'”
8:30AM - 6PM
2011 19th St, Springfield“Each time I have to get on the phone & talk to a human at the bank, I am more impressed with the service. Every representative I've dealt with is extremely helpful, patient, & knowledgeable to my issue. If they don't know the answer themselves, they will find out & inform you of the results. I couldn't be happier about my experience with Selco Comm. Credit Union. Keep up the GREAT work!!!?? ?”
“I have banked with SELCO for quite some time, and have always had a great experience. Just went to buy a CD and the person I spoke to took the time to talk with me about my account (not what I had intended, thought I'd buy the CD and be gone) and point out ways to make more interest. What terrific service!”
“They are awesome!! One of the few banks that have their lobby open (under Covid restrictions). For me, it makes all the difference to be able to go in instead of being shuttled through the drive-thru. Everyone is so helpful there - I always feel welcome no matter what I'm there to do.”
“I’ve had pretty good experience here. Only one Karen type that’s insufferable and I just avoid her.
Everyone else is great, location is clean, and I don’t get any guff doing business with them.”
Open 24 hours
437 Main St, Springfield“On the 3rd of each month I withdraw money to pay my utility bill and get a money order for my rent. This bank lets me withdraw almost all my money at once to pay my bills which is surprising because most have a daily limit on ATM'S withdrawals!”
“I've been a proud member for several years now and I can't say enough about their experience and integrity. They are indeed "Big enough to serve and small enough to care." But don't just take my word for it. Give them an opportunity to show you.”