Sleep Number in Salem, Oregon, specializes in enhancing sleep experiences with adjustable beds and innovative SleepIQ™ technology. Customers can personalize their sleep by adjusting firmness and support on each side of the mattress, creating a tailored experience for both partners. Reviews highlight the outstanding customer service provided by the staff, particularly a representative named Ali, who is noted for his warm greetings, extensive knowledge, and helpfulness. He assists customers in selecting the right products, including pillows and mattresses, ensuring a comfortable shopping experience without pressure. Many customers report significant improvements in their sleep quality after receiving their beds, emphasizing that the wait was worth it despite some delivery challenges. The store offers a wide range of products, including exclusive bedding collections, and aims to make every visit memorable. Overall, Sleep Number is highly recommended for those seeking exceptional customer service and customized sleep solutions. However, some customers have faced issues with delivery, which highlights the need for improved logistics.
Ali, the one who helped me pick the right bed was fantastic. He answered all my questions and made the entire process a breeze. I'm really looking forward to receiving my bed.
Salem Oregon store.
January 2024
What threw me off was mandatory delivery which is additional $250 which is nowhere stated before driving 30 minutes each way to just check out the beds. I ended up going to mattress world in Albany and they helped me out purchase a purple bed
May 2023
Great experience in the store, Ali was very good helping us. We just received our bed yesterday and the set up/service guys were awesome too!Last nights sleep was my best in many many months…….
