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January 2024 by Jason Sousa
Brought my mother in for a blood draw. Had my toddler with me. I'd like to know who thinks it's necessary to have to wand a three yr old through security!
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November 2023 by Thomas Hedge
This is the only place I have labs done in Salem. Always professional with great phlebotomists. I’ve never had a problem here including Covid19 tests.
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November 2023 by Malik Khan
Have walk through gate if you want to scan or security reasons using person with hand scanner spread your legs move shirt jacket belt seriously are we in China or Afghanistan airport it is a shame.
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July 2023 by Usman khan
Before you go call and wait outside
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May 2023 by Mike Swain
Awesome staff. Great and efficient. They drew blood from arm didn't even feel the needle. Was great I can stand needles. Thanks to the staff. I have no idea why those people were talking bad about this place. My visit was awesome. Those people must of been the problem NOT THE STAFF!!!!!
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May 2023 by axle weston
I went there for a blood draw and they wouldn’t let me in I heard them yell out my name but the office lady was rude and didn’t see my name when I heard them yell my name out and I wrote it down. Horrible service
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October 2022 by Christie Spring
Five stars for Lisa. I told her I was a fainting risk and she did absolutely everything she could to prevent me from fainting and she succeeded.
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September 2022 by Catmomma895
Very nice.. as of right now, you have to park and call them, they will verify appointment and then you can go in, unless you are dropping off specimens then you can just go to the window. Because it's a health care center, masks are worn.
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September 2022 by Robert Steffen
Quick and professional.I like the idea of checking in by phone from the comfort of my car, then getting a call when it's my turn to go in.
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August 2022 by Benjamin Cohen
This was absolutely the worst place we have ever come to for a COVID-19 test. Our kid Hass to have a procedure and therefore needs to have a test done. They forced us to wait with sick patients and then walked the sick patients right by us. So, if we weren’t sick before will be sure to be sick now. Then, the medical assistant shoved that swab so far up my kid’s nose that I needed to pull my child away because we were fearing what structures might be damaged. Avoid this place if at all possible!!!
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July 2022 by Esmeralda Garcia
My mom just had the most horrible experience here. The receptionist was very rude and yelling at my mom for simply reaching for a tissue. She also mentioned that she wasn’t allowed to be there when she was just waiting for my sister to get her blood drawn. I do not recommend going here until that receptionist is gone; my mom was in tears leaving! This happened today this morning, 7/1/22.
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June 2022 by j
I had a in person job interview a few weeks ago with the hiring manager and it went ehh okay but she kept looking down at her phone, interrupted me to text someone back, then almost forgot what we were talking about and right as I go to answer the question, someone knocks on the door bringing a bowl of candy for “lab week” then when they were done chatting, she almost forgot again what and where we were at with questions. I feel like it was unprofessional and I felt awkward and it seemed like I wasn’t given a proper chance and it felt like a waste of time.
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May 2022 by Jennifer Kerber
The worst clinic ever!!!!!!!!!!!!!!!! Went there to get blood drawn, they couldn't find my paperwork from the doctor, refused to call the office to find it. Made me call and then a half later found the paperwork that they had the whole time!!!! Then I go in for the blood draw, watch one of the techs chase someone into the parking lot because she messed up the orders and didn't draw enough blood. I get home and 4 hrs later. I'm called and told they also DIDNT DRAW ENOUGH BLOOD AND MESSED UP MY ORDERS AND NOW I HAVE TO GO BACK A 3RD TIME!!!!!!!! I am having the orders transferred to another office after this and will never go back!!!! My son also had a covid test at their tent station awhile back. They hurt him so bad he screams whenever we see a white tent!!! DO NOT GO!!!
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April 2022 by Jackie Pehl
As far as how uncomfortable Covid tests are, this lab makes it as easy and as comfortable as possible. Clean and friendly.
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February 2022 by HeiHei Calvo
Not so great… Unfortunately, now they have this lady that’s just not that tactful when it comes to patient care or compassion. I hope if you ever need their services you, or your loved ones, never get to encounter her callous attitude. She was horrible. However, there are many other wonderful people here. That one person just made this visit the WORST.Stars for April… She was made the visit bearable.
