This Walgreens location receives mixed reviews. Some customers note it is often understaffed with many vacant shelves. However, many reviews highlight the pharmacy service specifically. The pharmacy staff are described as kind, caring, patient, helpful, and professional, even when overworked and understaffed. They are commended for sorting out problems and providing amazing, very nice service. The store itself is called clean by some, though others report a different experience. Overall, the pharmacy is frequently praised for its helpful and kind staff.
The pharmacy leaves much to be desired in my experience. I signed up for automatic refills which lasts maybe one refill, then I have to call to get a refill. I get messages that my prescription is ready only to find it is not ready often after standing in line for service and asked if I want to wait or come back.
June 2024
This place has weird vibes. Always understaffed and usually has several rows of vacant shelves. I try to avoid coming here but sometimes you can’t avoid it for the pharmacy stuff close by.
February 2024
Wow wow wow ! I am switching from the trash MLK location where the staff are rude , degrading and disrespectful!! One call to this location and I was treated with kindness and professionalism! Whoever is answering the phones at Lombard location at 11:15 am on a Sunday :: THANK YOU!!! I appreciate it more than you know sir... read full comment
