-
November 2023 by Pumpkin Queen
Just got a new storage unit here & the entire process was fast & easy!! The employees I have met the past couple days have been absolutely wonderful & very helpful making a stressful situation much less dreadful!Not to mention their prices are a great deal for the unit sizes!! & the loaner moving truck was also super helpful!I would definitely recommend these guys ??
-
October 2023 by Melanie Eastman
Owner is a real jerk no people skills over priced was not late on rent we were paid in full have the records to prove it. we moved out because you were so rude not to mention we had items stolen out of our truck and our windshield got broken but no notice from facility about the incidents still stand by my review and as I said your lying about me to make you look better such a shame would give you no stars if I could my you have the karma you deserve
-
July 2023 by Bob M
I thought highly of this place at first but last night when I'm trying move out of the USA to get to the Philippines I was trying to get to the back of my 10 X 10 storage to get a mattress and box springs out for somebody that wants to buy them, I'm also missing 5 toes because of type 2 diabetes and an infection in my foot and I'm working by myself, having a hard time and Mark the new manager comes to my unit around 9 pm last night and tells me that "you should have been out already by 9 o'clock. I'll give you 10 more minutes but I have to lock the gate cause I need to go to bed." Then today Sunday 07/02/23, Ann passes on property rules from Mark. Highlighted in flourescent green marker pen it says I can Only be in my unit 2 hours per day. The second highlighted rule is no trash left in the facility hallways already will be charged to your account I guess they consider my mattresses that I left in the hallway trash. I pay a $149 a month and this is what I get OMG. Mark has always been nice to me before when I have to go up and use the restroom he would say okay and he would joke around with me. I don't know maybe he was tired and had a long day. Ann seems to be a nice person too maybe she's just following the rules. Cherry Ridge Apartments in Troutdale, OR is just as bad or worse when it comes to following the own rules but don't get me started on that, check my review from 4 years ago. Retriever towing also a bad company, check my review also. Well, had to vent a bit. Thanks for listening. Hope this helps...
-
April 2023 by andrew staton
Good place to store your stuff. Good prices and sizes for the units.
-
January 2023 by Stephen Hough
I can't say enough about the staff and the 5 star customer service. They are so friendly and nice. They went above and beyond for me. They know how to manage this storage facility, and they both do it extremely well. To say I highly recommend this storage facility is an understatement. Best employees and customer service I've ever dealt with. I am 44 yearsold, so that says alot. One very appreciate and happy customer. Excellent experience. Thank you !!
-
June 2022 by Jessica Mahoney
This place is ridiculous, they locked us in until 6am, what kind of sense does that make. I was helping my friend clean out her storage and we knew they closed at 10pm and we knew it was getting close so we hurried and swept it out and drive up to the gate. Well apparently it was 10:10pm. The gate code not longer worked we got locked inside until 6am. There was no manager no one to call, and I can't figure out how locking us in has anything to do with security. Seems to me locking us in with all the storages and a half empty truck when we were leaving cleaning out the unit was nothing but a security risk if ya ask me.
-
June 2022 by Savannah Pirritano
Not very pleased very disappointed and disgusted with how my grandmother was treated here at this place she has a unit and she was treated like trash. Melissa was always so good to my grandma I definitely recommend her but the men that treated her the way they did just was not ok not recommended
-
June 2022 by Karen P.
I can't believe how bad their customer service is definitely gone down him! Mark "the manager" is incredibly rude as well as judgmental to a way different level. Regardless to my age, sex or nationality I should never be treated this disrespectfully.
-
May 2022 by skooch
Wish I had gotten in on the profit sharing these places must generate. Glad my closet doesn't charge me what a square foot runs here.... many people need extra storage space, and these folks make it easy
-
May 2022 by D
Very clean. Secure. No unwelcome overnight guests or weirdos lurking around.
-
May 2022 by Gaylen J.
So far so good. Fair price, seems secure, owner on site all the time
-
February 2022 by Turbocharged Dude
Great place to rent extra storage. I rented for a little over a year and never had any problems.
-
December 2021 by Terry Drysdale
Clean professional and secure! The fact that they have a moving truck available for their tenants it’s pretty awesome.
-
December 2021 by David Hubbard
This place is great very helpful staff very understanding ?
-
September 2021 by Lindsay Stover
Awesome staff, I think the lady behind the front desk was even psychic. And the manager lives on site so he's available to help during open hours. The office closes at 6p, but the units are accessible from 6am to 10pm! I am glad I chose this spot!
