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“Got me in next day and handled everything with care. Staff was kind and knowledgeable. New windows looked great and were installed perfectly. Plus they had this beautiful dog behind the counter and I fully trust dog people, you should as well!”
“The best price ( I did shop around). Did a great job. Also cleaned all stuffs inside which is so nice, telling me they are serious and have pride about their work. Very nice job! Thx”
“We’ve been taking vehicles here for years. Just recently got my Bronco fitted for some new wheels and tires and couldn’t be happier with how it turned out. Best service & pricing in town. Dan is the man!”
“Bob Thomas Carstar Collision took good care of my Tesla Model 3 after a collision and was on track to get the repairs finished until StateFarm Insurance turned it into a “total loss” designation - I was treated very well by the front desk staff and Nelson who managed my car and communicated with me directly until the insurance determination. I am very disappointed that I could not have the car repaired as it was still drivable. I give high marks to this shop and highly recommend them for auto collision repair. I appreciate Nelson’s time and effort in keeping me informed and getting what was needed done - estimate(s) and procurement of parts - and would turn to this shop again if ever in such a problem situation again!”
“I received the MOST stellar service here.
From the moment David answered the phone, I was in good hands. I was panicked from a window being broken into and my insurance company was making it a living nightmare.
David was so well-versed in what needed to happen that I was able to cancel my claim altogether and have the window replaced the next day. I felt very safe and taken care of during a scary time. I would recommend Action Auto Glass every time. 10/10!”
“Little bit of an update ... After about a year and 5-7k the same issues persist and I agree with the other guy .. here communication has taken a nose dive
My goal was to ensure the vehicle i had was mechanically sound and suitable for potentially having some fun with .. over the course of the year there's a hesitation that only I apparently notice a misfire only I can feel and an oil leak only I can see and as far as really doing anything outside the box these guys are unfortunately very close minded ....and I get all of this I do I've had to run construction crews in some of the most violent parts of the city without response from law enforcement I've had to reassure my guys that we don't need guns at work and that they are overwhelmed and don't need us adding to it
I feel some things could change like communication and I feel the potential is there to be the shop I know they are
This isn't a screw these guys I'm pissed review it's not the work is trash or anything like that it's I think it's an organization and communication issues.... And it's the holidays as well ... Unfortunately I'll be reaching out to a few other shops to go through my vehicle just to cross the t and dot the i ... I don't feel scammed Im not upset ....just want to have 100% reassurance that the vehicle is 100% before I start making financial commitments again
Would like the results of the oil analysis sent to me when u get around to it ..thank you
If u guys need anything don't hesitate to ask... When the time comes to come back around record's will be available for u
Thank u for ur hospitality and excellent work ... Look forward to doing business with u in the future”
“We tried to get two other glass companies to fix a rock chip on our Sprintervan. First one just didn’t show, and second one said that the chip didn’t need any repair because it had already been filled. When I called to cancel appointment with Auto Glass Services NW, Nick told me that that didn’t sound right, and that even if it had been previously repaired, it could and should be re-done. Turns out the technician had been totally wrong—it had NOT been filled previously, so Nick expertly filled it. He also found two other chips we hadn’t noticed (one in front of front camera on windshield) and filled them for a minimal addition. He was pleasant and VERY knowledgeable. Highly recommend this outfit (and I’m very picky) if you want to make sure your auto glass is fixed properly.”
“Helped me out with the under body plastic cover that was coming off of my car- other auto body shops won’t do that so very appreciated!Service: Body & Trim”
“I just picked up my 2004 Monte Carlo and was totally amazed at how the body repair looked! Gateway Auto Body went above and beyond. Looks like brand new. Thanks.”
“I’ve gone here with all 5 of my cars and gotten tires from them! I love their prices they are always quick and friendly! I took my partner this weekend to get a wheel replaced and new tire. They were fast and efficient!”
“I recently had the pleasure of working with Fix Auto Portland after my 2012 Acura was rear-ended, and I couldn’t be happier with the results. From start to finish, their team provided exceptional service and professionalism. They took the time to listen to all of my concerns. I expressed how I wanted them to try and match the paint as well as possible.
The quality of their work is outstanding. They made my car look brand new again, and I was particularly impressed with how perfectly they matched the silver paint. It’s as if the accident never happened. The attention to detail and commitment to excellence truly set Fix Auto Portland apart.
I highly recommend Fix Auto Portland to anyone in need of auto body repairs. They exceeded my expectations in every way, and I am grateful for their expertise and dedication. Thank you for making my car look fantastic again!”
“Excellent collision-repair shop. Our new car got rear-ended with significant damage. Classic Collision came highly recommended by my local mechanic. They took my car in exactly when they said they would, their staff was very professional and courteous, and the work was impeccable. The car looks and drives like it did out of the showroom.Services: Steering & suspension repair”
“The only thing good thing about the experience I had post accident was Lents. They were absolutely awesome and my truck looks (and drives) great. John was amazing.”
“Dien was honest and straight up through the whole repair process. He also helped me with questions regarding the insurance companies, which I really appreciated.”
“I had a great experience with this shop. I took my truck in to get a dent in the bed fixed and they took the time to fix a couple other dents while it was there - all for the original quoted price. Much appreciated!Services: Painting”
“I had a very good experience with Classic Collision. They did a great job of handling my insurance claim and then repaired a minor mishap that occurred when an employee was backing my car out of the shop. All of the work was top-tier. They get a 10/10 from me.”
“Had my cracked windshield replaced by Metro Auto Glass and the experience was overall outstanding!
Super easy text communication and upfront pricing with my insurance. Scheduling was easy and they came out to my home and were able to get everything replaced in less than an hour.
The cherry on top was going back into my car and seeing that the entire front of the car had been cleaned, floors vacuumed, and everything wiped down like a mini detail. Super nice and not something I expected. Also a step above from when I'd used safelife in the past (for a back window.) All in all would definitely recommend Metro Auto Glass for any window replacements!”
“It’s one of those places you hope to never have to use, but if you do, they’re incredible. Joy was my estimator and she was so communicative and was able to get my car back way ahead of schedule. Great customer service and made even the insurance process so smooth. Can’t recommend them enough!”
“Service was very good contacted me step by step on the prices fixed in timely manner even with the shipping delays truck looks brand new thank you truck was in a accident hit from back and front driver headlight was cracked insurance wanted to give a used one but fix a auto out in a new one I thank them so much they shine go see them !”
“Hector the manager has gone above and beyond what I could ever ask for. He has updated me on every move they have made. It’s been a relief knowing that my car is in good hands. I have been to a few other car collision places and he has blown them out of the water with customer service Get this man a raise before the holidays its well deserved. Thank you.”
“Called 5 places when my tesla with the 21” turbine caught a tumor in the sidewall, mario didnt have it in stock but got the tire in and replaced it within an hour flat. Solid”
“Auto Glass exceeded my expectations when they fixed my Kia not once, but twice, following the recent break-in incidents. Their speed and efficiency were remarkable, and the quality of the repair work was top-notch.Their services were not only affordable but delivered with exceptional customer care. Highly recommended for anyone in need of reliable and excellent auto glass repair services!”
“Unfortunately my car (Subaru STi) incurred some damage and I found myself needing to do an insurance claim with USAA to get it repaired. They recommended Gerber.I dropped my car off in the hands of Jake, the head guy there. I told him that I am very particular about my car and what I expected from them. He told me they have a whole new staff and they were going to take care of everything.The Gerber people went above and beyond to make sure that I was satisfied with the body work that they performed and then returned my car to me even cleaner than the day I dropped it off with them.I hope my car never gets hit again but if it did I would go back there.”
“Staff that answers the phones are very friendly. Once they had my car they kept us updated on when parts were coming and an estimated amount of time to get the car back. I feel like they made sure I was aware of the process as getting parts from Tesla takes time. They actually got it done sooner than originally expected and it looks great. Thank you for all the hard work and fixing my car back to good as new!Service: Body & Trim”
“Jeff M was the agent who first evaluated my auto’s damage and kept me informed thru the entire repair episode. Jeff was friendly, knowledgeable and professional in his dealing with us. If I need auto body work in the future I will be sure to come back to Gerber. Thanks Jeff!”
“Dave was so kind and efficient! He was able to come to my place same day and have my window replaced in less than an hour. I will definitely use this company again if I ever need to.Service: Auto side window replacement”
“it would've been 5 stars if they sang the Safelite song but I'm totally cool with them just promptly fiting me in to their busy schedule and fixing my windshield chip.. GOOD experience for sure!”
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“Fix Auto did an excellent job with my repair. They were very upfront about pricing and their invoicing was super detailed. They were also quite easy to work with alongside my insurance company. No hiccups at all. They communicated every step of the way and even got my car finished a day early, which was nice. I would recommend them if you are in an accident and need some body work completed.”