Advantis Credit Union is a local, not-for-profit financial co-op owned by its members, offering a better way to bank. It provides top-notch service, competitive products, extended hours, and stellar digital tools for easy access. The credit union is deeply committed to giving back to the thriving communities it serves. Reviews consistently highlight exceptional service, with employees described as beyond stellar, thorough, kind, understanding, friendly, competent, professional, efficient, effective, and warm. Customers report receiving 10 out of 10 quality service on every level. Specific praise is given for knowledgeable support during issues like compromised accounts, for kind assistance with lost cards, and for making processes like notarizing documents simple and straightforward. The digital app is noted for its reliability. The staff is commended for being helpful, delightful, and for ensuring members' banking needs are met with outstanding skill and professionalism. Overall, experiences with the credit union and its exceptional employees are rated 10 out of 10.
ALICE, teller extraordinaire, assisted me with ease and professionalism. My account had been compromised online and I was grateful for her knowledgeable service and support, all in a short time, on a Friday afternoon!
January 2025
Advantis on Fremont has great staff and customer service!!! I really enjoy banking here!!
September 2024
Alice was a delight from the moment I opened the doors. She smiled through our entire conversation and quickly addressed all my needs.