WaFd Bank provides great customer service in an amazing environment where customers feel comfortable and not judged. The team is amazing, friendly, knowledgeable, and patient. They are quick to answer questions and make customers feel like their most important customer. Staff are helpful during stressful situations like fraudulent activity. They are pretty fast paced and good at their job. The bank's fee policies, such as charging only one overdraft fee in a situation, are noted. Customers recommend this banking institution for both personal and business banking and can’t speak highly enough about the team.
Lorrie Percifield has helped me twice in the last month. I have had fraudulent activity on my account and she has been so helpful during this stressful time. I really appreciate her being so friendly and knowledgeable.
October 2024
Mr Medina was absolutely a pleasure and so helpful.
September 2023
They have the most helpful curious staff by far I have ever dealt with great job!
