Rick's Custom Rods and Auto Repair is a family-operated business known for excellent customer service. They are described as good, honest people who provide great and fair service. The shop is highly recommended by many customers, who report that the owner and mechanics explain everything in detail, show the replaced parts, and go above and beyond to solve problems. They gain customers' trust and are praised for being super reasonable. They handle both modern vehicle repairs and custom work on vintage cars and rods. For restorations, they work with customers as the full scope of needed repairs on old cars often becomes clear only after work begins. While some reviews mention occasional issues or unreturned calls, other customers note that the shop always makes things right. They are commended for getting vehicles looked at the same day, fixing problems with hardly any wait time, and even helping people in emergencies. Many consider the shop their mechanic for life.
During Snowmageddon they were driving by when I was stuck and helped pull my car out. Even broke one of their straps in the process. I left a message for them to work on my 65 comet but they never returned my call. They are good people though!
July 2023
My husband and I were having truck issues driving to Arkansas from Washington We looked up the closest mechanic. The first shop said 3 days. My husband called Rick's. He looked and solved the problem, ordered the part and fixed it with hardly no wait time. Excellent Customer Service. Thank you all so much!
March 2023
I've been with Rick since he started. Great service. Honest and beyond fair. Family operated, and the best cat mascot in office.Highly recommended
