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“David F was extremely helpful in getting my phone looked at after having a pretty poor experience at the UbreakIfix on Hayden Island.
Would recommend this Verizon location!”
“Fast, friendly and efficient team. Working with Eve was a refreshing event; great customer service and a most knowledgable agent. My iphone 13 pro had a sim issue, Eve was a more than proficient problem solver and had the issue resolved in no time at all! thanks verizon!”
“Ethan was so helpful and transparent! I appreciate the timely service and education about products and services. Highly recommend coming to this store over deal directly with Verizon customer service any day. My experience on the Verizon site chatting with a rep had me feeling ready to switch carriers, but after getting my questions answered and a new phone from TCC Verizon store in Oregon city, I’m very happy. Thank you!”
“First experience with LS Networks and all I can say is WOW! STELLAR customer service from Gabe! He was quick to get us scheduled and even called to let us know he would be arriving 10 minutes early. We are absolutely grateful to Gabe for his wonderful customer interface & great work! LS Networks you should be proud having Gabe represent your company we will definitely refer our friends, family & co-workers for all their internet needs!”
“The shop manager Leandrew was helpful and able to fix our issue and able to correct after sale staff had not been able to and falsely claimed the supervisor would have the same options. I haven't named this employee because I trust this has been resolved and new people deserve a chance.
To be honest, I likely would have given 5 stars and there been no issue if the answer was "I haven't encountered a situation like this, let me grab a supervisor" instead.”
“Have been with t mobile for over twenty five years and sure at first when I started it wasn't called t mobile They have always been good to me and honest. I actually have five phones on my business plan with them”
“Would recommend this store over others. Had the best experience with Amy, she went above and beyond to help me with phone and tablet. Other employees are good help as well and helpful.?”
“We came in yesterday to buy a home internet hot spot. We were so impressed with the store manager (sorry, don’t know his name), and Kevin, who completed our purchase. Kevin was so patient and gave us great advice. Alejandro was also working that day, and was kind and friendly to chat with. Such a great team — thanks to you all for a great experience.”
“Nadeen and Julio were so great. Nadeen gave me the first ever entirely positive experience I’ve ever had in my entire life at a T-Mobile or device-purchasing encounter. The rose gold phone was in stock and Nadeen helped me get a great deal and a bunch of discounts. I highly recommend this location to anyone who is technologically challenged, because if I can have a great experience anyone can. Thank you so much.”
“This store is very busy but the the ppl that work there are always on top of it and are very pleasant! This store will be the store i recommend to all my family members and friends I was being helped by this intelligent lady monse and she’s is very caring and genuinely looking out for the best customer interest.”
“Dom helped me join T-Mobile and get a new phone. He was extremely helpful and knowledgeable and went above and beyond to make sure I was taken care of. The store was very clean and looked nice and the employees were all very accommodating. I really enjoyed my experience and Dom was great! 10 out of 10, would recommend”
“Switched over today and received help from Erami. They are fantastic.Answered all of my questions and went the extra mile to get me taken care of. Give them a promotion or something; they are a gem ?”
“I just had one of the best experiences upgrading a phone because of Bradley at this location. Upgrading or any phone stuff can be overwhelming sometimes, but Bradley explained everything I needed to know very clearly, never once pushed extra sales on me, just offered some items to make life easier and got me on my way so quickly I was AMAZED. If you have any phone needs I suggest asking for Bradley! Thanks again!”
“Fantastic service. Quickly and efficiently transferred all of my data from my old phone to new phone while I had coffee next door. Couldn’t have asked for more and I’m very discerning.”
“My favorite part about Matrix is their ability to listen and their thorough responsiveness to our needs. Their team has great communication and they were easy to work with as our company navigated our VOIP integration. As a bonus, over the years they've introduced us to their partners who've given us insight into how we might be able to improve our business processes.”
“Great service with great attitude. professional team finding solutions .Highly recommend this place.Treating customers with respect is priceless. Thank you for all your help”
“I appreciate that from the start to finish, this T-mobile team was friendly, helpful with presenting economic options for our phone technology wishes, and made our longer phone to phone data transfer time well-spent. We initially worked with Manny, who clearly understands getting best value for things you want, and he did well with checking in during the whole process. JJ continued the great service Manny began and shared personal insights we found refreshing, while he assured us of the value/benefits/security we wanted in our phone purchase. Ivan stepped in for a delightful visit, while the transfer process continued until their store-closing. Like I said, this T-Mobile team was ALL THAT. I'm glad we drove to where reviews pointed to good service and hope my review helps!”
“Been here a few times, don't wanna sound bad but every time I end up getting out of there with no solution to my problemsThey tell me call t mobile or sprint because I have accounts with both of them is like they don't wanna help, I get more help from the one on division”
“Erin was fantastic she helped me with my internet equipment and switched from Tmobile to Xfinity mobile. She was very knowledgeable smart and gave me all the information needed. Highly recommend going to see her for any help.”
“I love this Verizon store. They have been very helpful. I read the other reviews and can see why others have left their's. This store is more laid back, more like walking into a store of knowledgeable friends than stuffy, professional locations. I have gone in there a few times in the past few weeks and everyone, especially rep Aaron, have been stellar, giving me exactly what I needed, getting my phone set up, helping with any issues I faced. I highly recommend this store!”
“Hands down the most helpful T-Mobile store I’ve ever been to. The employees there did everything they could to make sure my phone upgrade and plan change experience was beneficial to myself. Please go to this location vs any of the others.”
“This Corporate Xfinity/Comcast Store
was extremely prompt and paramount in the manner in the methods of solving my known problems and issues with my home internet and mobile phones issues.and way that it corrected the mistakes that were all created at another store on NE Weidler St (franchised) which was full of young inept unskilled distrustful employees who were only worried about filling quotas going through as many customers as was humanly possible and bolstering their stats to feel productive rather in reality they are all off existing in a very unprofessional and unproductive fantasy world.
So I highly recommend this amazing Corporate Xfinity/Comcast Store on 68th and NE Sandy blvd. 5 stars!”
“Commie and Cameron saved the day. Replacing a phone lost by ailing family member involved enabling many special features. What patience and skill they gave to my challenges! Thank you, thank you!”
“Jorge was super helpful! Helped me get some promos that I would probably would have detered me from getting a new phone if not available. Would be 5 stars, but already some questionable billing. I will wait till my old phone is turned in and call if any issues.”
“Welp, It finally happened. They have Cable internet now. I'm currently using the 100/5 plan and I get the full speed offered and I haven't had an issue with any downtime. I'm changing my review from 1 star to 5 stars due to the service now being offered. It's finally a real internet company. *wipes tear from eye* it's grown so fast.Another Edit Jan/2020: After about two years of using their high speed internet I'm starting to get a little frustrated. When I first got cable internet it was fantastic.. as stated above I've got the 100/5 plan and things we're going well. but nowadays it seems on peak time I'm only getting maybe 10-15mbit down, as well as huge latency problem. I understand wanting to get the community on high speed internet but you shouldn't overload your systems while trying to do it. If you don't have the capacity to offer the speeds we're paying for slow your cable internet rollout down. Hopefully these problems will be fixed in the near future.Edit 3 electric-booga-bee 3/15/20: So it would appear they have done some upgrades to their system or fixed whatever issues they've had for now. I once again am getting the speeds I pay for and the service has been pretty reliable for the last few months. which makes this review go back up to 5 stars.”
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“I really appreciate the good and timely service I received. My system is working great. I'm a senior citizen and not too good at fixing these things, so thank you Austin for your good work.”