10AM - 7PM
8222 N Ivanhoe St, Portland“Fast, friendly and efficient team. Working with Eve was a refreshing event; great customer service and a most knowledgable agent. My iphone 13 pro had a sim issue, Eve was a more than proficient problem solver and had the issue resolved in no time at all! thanks verizon!”
10AM - 8PM
588 SW Broadway, Portland“Christian was very helpful and explained all of the prices. He helped me find the phone that I wanted. He answered all of my questions. My wait time to be helped was less than 10 minutes. He also told me how I could transfer all of my photos and contacts. He also helped me set up my email. I would recommend this T mobile store to people who are looking for a quick and pleasant cell phone experience.”
“All of the staff at this place are incredibly patient. When I was trying to set up my T-Mobile account I was running into issues and everybody in that store helped me set up my account, pick a new phone and transfer my information. Setting up my account was especially difficult, but they helped me every step of the way!”
“First experience with LS Networks and all I can say is WOW! STELLAR customer service from Gabe! He was quick to get us scheduled and even called to let us know he would be arriving 10 minutes early. We are absolutely grateful to Gabe for his wonderful customer interface & great work! LS Networks you should be proud having Gabe represent your company we will definitely refer our friends, family & co-workers for all their internet needs!”
9AM - 7PM
524 NW 23rd Ave, Portland“Fantastic service. Quickly and efficiently transferred all of my data from my old phone to new phone while I had coffee next door. Couldn’t have asked for more and I’m very discerning.”
10AM - 8PM
10201 NE Cascades Pkwy, Portland“I went there yesterday and got the best service from Vanessa. She was so patient to help me for one hour and she kept her smile for that long time. I really appreciate for her service. Ask Vanessa when you get there. You will be happy!”
“My travels required better coverage than I received from T Mobile cell service. Bradley and Rafael provided plan information and existing phone, paperless billing and veteran discounts. After an initial discussion on plans/rates/options, the port over for two phones and plan sign-off took less than 30 minutes. Excellent customer centric service by these guys - if you know what level of cell phone service you want.”
“Tony is always so helpful. Always so kind. Helps me figure out difficult questions and easy ones. Such a welcoming place. Katleyn also is super sweet and helpful. I'm not tech savey, so this is the place for me :) if you ever have questions or need help with your phone or tablet. Come here's”
“Jeff at the Hollywood T- Mobile store is awesome!!! I came into the store before closing and he was more than willing to help me. He went above and beyond to resolve all my issues. Customer service and professionalism were impeccable. Thanks again Jeff!!!”
“Helen helped me with multiple phone questions, warranty items and setting up a watch for my kiddos Christmas gift. She literally spent hours with me working through the kinks and troubleshooting. She explained everything to be clearly and in a kind way. She was amazing.”
10AM - 8PM
1018 SE 96th Ave, Portland“Been here a few times, don't wanna sound bad but every time I end up getting out of there with no solution to my problemsThey tell me call t mobile or sprint because I have accounts with both of them is like they don't wanna help, I get more help from the one on division”
10AM - 7PM
431 NW Broadway, Portland“This review is for the T-Mobile retail store near Pioneer Courthouse Square in PDX. Our first visit in to this store and they were exceptionally helpful and kind. We were mainly helped by the manager Lee who went above and beyond to make sure our requests were taken care of, from porting a phone from another carrier to helping us with home internet. Patient, friendly, welcoming staff... have never had such a stellar experience in a cell phone store. I'd give 10 stars if I could, these folks are amazing. Thanks again for taking care of us.”
“My favorite part about Matrix is their ability to listen and their thorough responsiveness to our needs. Their team has great communication and they were easy to work with as our company navigated our VOIP integration. As a bonus, over the years they've introduced us to their partners who've given us insight into how we might be able to improve our business processes.”
“We've worked with Fork Networking (Jon) for over 5 years and in all that time we've only had a handful of server issues. Each time we've had prompt service and very little down time. Along with great customer service, Fork Networking helped customize a very unique VPS system that allowed us to expand our business capabilities. Jon has been great to work with and invaluable to our business.”
10AM - 8PM
1445 NE Weidler St, Portland“Johnathan was the absolute best, very informative and quick at their job. Made sure to check in with me on how much time I had and was very diligent in explaining everything from cost to set up. Answered questions I didn’t know I had and overall provided an upscale customer service experience. I will be sure to come back in the future and request Johnathan’s help.”
“I continue to choose this location over many others as their customer service is always outstanding, and today wasn't any different. Jacinda was very helpful, and had wonderful energy. I appreciate her answering all of my questions, and helping us get my new phone. Thank you!”
10AM - 8PM
10103 NE Cascades Pkwy Building N, Portland“Had the most positive experience at this location! Gabby the store manager went above and beyond for us. And Obi was so fantastic in assisting us and making sure we understood everything going on. Everything was explained so clearly and they made sure we were comfortable with the process. So worth driving across the bridge! Best customer service at a phone store I've had in a long time. Thank you so much!!”
“Great service with great attitude. professional team finding solutions .Highly recommend this place.Treating customers with respect is priceless. Thank you for all your help”
9AM - 7PM
616 SW Broadway, Portland“Nedda provides excellent customer service. I found her to be very thorough, courteous, knowledgeable, respectful, professional, and a good listener. Also, I had a chance to compliment her to her manager, Aaron. He too exemplified the service I expected as a customer. Please continue to hire and train individuals of their caliber.”
10AM - 8PM
4124 SE 82nd Ave SUITE 500, Portland“I had my purse stolen so I was replacing my iPhone and everything else in my purse. Devyn was super friendly and helpful giving me a couple of options to choose from so I could figure out what worked best for me. In a time when I had lost my faith in humanity from having my purse stolen, Devyn's professional and efficient service was just what I needed. Thank you!”
“Mar-Qeese is a guy who will go the extra mile for you, his service was top-notch. I will make all my purchases from him if I can. Went there to buy 1 phone and came home with 2.”
7:00 AM - 7:00 PM
520 SW 6th Ave, Portland“They actually listened to my complaint in regards to their rival company and helped me find the best service for my needs and I will recommend it to my friends and family”
“Great experience with David! Very helpful and friendly. Patiently waited with me while I deleted storage on my phone in order to update the new phone. 10/10 recommend”