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“The server that was provided by Anna was top notch, My kid’s screen looked like it had venom coming down on it. She was able to put a new screen, screen protector, and a cell phone case for a relatively inexpensive price. Highly recommend for any cell phone repairs.”
“We were extremely shocked by our cost of bill. I can't find my receipt to find the correct spelling, but Darell? the employee at the tanasbourne location that helped us, was an incredible customer service expert. He was calm and kind. Listened to our questions and concerns. Took the time to properly explain and break everything down for us so we had full understanding of the situation. He was quick and attentive while also giving us a full resolution to our situation. It was a great experience and he deserves a raise or promotion! The company is lucky to have an employee who provides the service he did.”
“very patiant and understanding, im disabled and dont always speake well. gave me what i needed and was very thorough in making sure i had all i needed
thank you javier”
“We visited this store following a horrible experience at another retailer in Hillsboro. JT was not only kind, he made sure we had what we needed in a timely manner and did not push any upgraded products on us (we actually had to ask about a watch promotion as he knew we had a long day of dealing with the other store). Sergio was also very helpful in obtaining our necessary info to transfer carriers. I HIGHLY recommend visiting this store for all of your T-mobile needs; we won't be going anywhere else! Thank you JT for being a helpful sales person, but also a kind human.”
“The guy that helped me Saturday was the sweetest, kindest and most patient person I have seen in retail in a long time. There were 2 other people in the store when I got ther and he was helping them both at once, he acknowledged us and said hey were you the one that called earlier about the iPhone? I said yes that was me. He said give me a few and I will be right with you! The people in front of me actually took longer than I think he excepted and were having issues and he kept calm amd respectful the whole time. This guy was 100% what customer service needs to be! He deserves so much for being such a great employee. How about we give this guy a raise and acknowledge him. He deserves it!”
“Always have some new Promotion attractive and Great Customer Service!
This T mobile store has been my stop by. Staff here work together with 1 single purpose: Customer satisfaction makes T Mobile great.
Representatives are equipped with full working knowledge and desire to serve every minute in front of your eyes.
T mobile is a rewarding place to walk in and become a happy customer.”
“My dad and I came in and we had the pleasure of working with Manny. He was very professional and so so patient. Man deserves a raise. Switching over to T mobile was a great decision. My family and I were loyal AT&T customers for over 10 years. I honestly wish we made the switch years ago, we have great service now and am no longer frustrated with calls dropping and poor cell reception.”
“These guys rock, super polite and patient and never did I feel like I was being hustled. They try to work with you as much as they can. I came here because another cricket wanted to charge me an outrages price and then when I came here they said “yeah that guy was trying to get with extra bundles” best cricket experience I have ever had.”
“I had a bad experience with one of the ATT stores in beaverton a couple of days ago. Stayed seated and only got up when asked about a case. All his answers were I needed to contact customer support to get it working saying they didn't do that there.
Went to the one in Hillsboro today. It was totally different experience. OSCAR greeted
me right away and did all that he could to get my phone going. There were a couple of things he couldn't though. All in all he did an outstanding job.”
“I'm really grateful for the guys that run this place. They were very helpful and helped me save money and helped feel I had made the right choice seeing them.
I would recommend strongly going into the store and seeing what they can do for you.”
“I’ve worked with Maroni at this store two different times, and he’s been phenomenal both times! He’s made a very tedious process (getting a new phone) as seamless as possible. He’s knowledgeable, patient, helpful and listens well to provide the best option.”
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“Angie was very helpful and super knowledgeable when it came to upgrading my phone! She was very efficient and friendly. Highly recommend this store. Thank you, Angie! :)”