“Okay, how to start this review? Let's see....
First and foremost, I would like to express my gratitude to First Community Credit Union for being an outstanding institution and having exceptional employees who demonstrate empathy and generosity. Real quick, I'm going to summarize what happened, and maybe y'all just got y'all's self a new customer too. So the day of yesterday, 09/22/25, I had one of the worst days ever; the last thing I needed was my car to stall. ( I ran out of gas ) And I went to this bank and asked if I could leave my car there while I looked for gas, they were so nice and concerned about me, Two of their tellers helped me push my car further inside their parking area so it won't interfere with customers trying to park their car in the bank's parking lot. Anyhow, long story short, every one of those employees was generous, caring, and compassionate. I want to give a shout out those those two employees who helped with a push and made sure I was alright. Thank you so much for everything. Do I recommend this bank to anyone? Yes, yes, I do recommend this bank to anyone. They will put you first and care for you, treat you like family. Thank you for everything”
“Leah spent 1 hr personally helping me with my online app. She is fabulous. Very friendly & very knowledgeable. You are blessed to have her. Real asset for OnPoint”
“I would like to compliment Michelle Nguyen for her excellent service. She very friendly, knowledgeable, and went above and beyond to assist me. I’m very satisfied with her support.”
“We just closed an investment home working with Ruby Manihani. By far the smoothest loan process ever was with Advantis or in other words with Ruby. From the get go, she was very prompt and diligent in screening us for paper works and once that phase was over and our eligibility was determined, there was no looking back. She was super quick and prompt in getting our pre - approval for our bid offers (even on weekends and late evenings)and this really helped us getting our offers quicker and to our advantage. Not just that, she was very kind and responsive to all my questions back and forth throughout the journey like a friend, I could just pick up the call and talk to her. My own agent was very impressed working with her as we had a time crunch to finish the closing in 21 days, she said she can do it and she did it. The whole process was breezy and infact we did not get any surprises on loan rates, or any hidden clauses ever , it was very transparent, as promised and worked to our fullest advantage. I would love to go back to her for our future investment homes.”
“I had Tyson helping me today with a few different issues I had and he was outstanding, very kind, educational and efficient. I really appreciate how helpful he was!”
“Rina was so helpful in helping me navigate my options on my loan options. I recently had to get work done on my car and didn’t have the funds to pay off the work. Within 72 hours of applying, I got approved for a loan and a credit card, and it has been deposited by the 3rd day!
Thank you so much Rina, it truly means a lot to me and my family. Getting financially on track, having an amazing bank experience, relieved so much weight off my shoulders. Thank you!”