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“Solid work replacing the front brake pads and rotors on my '13 Subaru Impreza at a decent price. However, beware the upsell.
Their multi-point inspection claimed that I needed new front lower control arms and a replacement wheel bearing — for which they quoted me $3,600. ? I got a 2nd opinion from an independent mechanic who specializes in Subarus; definitely needed a new wheel bearing, but suspension work unnecessary.
On a certain level, I get it. Inspections help limit the shop's liability and they gotta turn a profit. But ALWAYS get a 2nd opinion, especially for repairs you didn't originally come in for.”
9:30AM - 6PM
2280 NW Burnside Rd, Gresham
Wheel And Rim Repairs
“I'm the lead detailer at Akira Automotive next door to Jon over at One Alignment. He does some of the best work in town for all your suspension and alignment needs.”
“I had been in an accident on Friday (9/6/24) which resulted in a blown tire, I called Gresham Premier that Sunday because I’ve had wonderful service from them prior. Danny, answered my call, ordered my tire & had the tire in the shop within 24 hours. I called Monday explaining the nightmare of issues I had already been dealing with my car 2 weeks before (mechanic wise). He asked if I could come in Tuesday, but after explaining what I had already been dealing with, he told me to stop by at 4pm on Monday and they would take care of me. Within 15 minutes, they had my car in the back & tire replaced. With the labor & cost of a BRAND NEW TIRE, including balancing and alignment, I walked out paying a beautiful price of $140. I seriously will NEVER go anywhere else when it comes to my tires. I’ve had them give me an envelope full of business cards so that I can hand them out to people I know. I even have family come up from Southern Oregon for their tires and prices because they are THAT AMAZING. Seriously, I may brag too much about you guys ;)
Thanks AGAIN, for being so caring, respectful and hands down THEE BEST.
You have a lifetime customer with me!”
“My coworker referred me to A&M. I just installed a 2” lift on my geo tracker and had them do an alignment (adjust toe and camber). Wow my tracker drives like a race car now. Great work!! A+++”
“Everyone was very nice and knowledgeable. The lady that changed my tire was great and fast at her job and the man that helped me at the register was very nice as well . They sale new and used tires I highly recommend this shop .”
“Overall, we are very pleased with the way our project turned out, but the experience could have been better. Jim means well, but I think he gets busy, and can't meet the lead-times he originally states. My daughter wanted the silver OEM wheels on her Chevy Cruze Premier repainted to a gloss black, so we brought them to FWO. The end result is exactly what we wanted, and it was a lot cheaper than trying to find the factory "Redline" wheels. The paint job is high quality, and it looks really nice. The areas for improvement include communication and lead-times. Initially we were given a completion date of 2 business days, and I told them they could take 3 if needed. When I called on the third day, they told me three rims were bent, and they needed to be straightened (for additional cost). I gave the go ahead, but I think they had our wheels confused with another project, because they never added on any other charges. The wheels & car ended up being ready for pick up on the sixth business day. As stated, the paint job is great, but the tires seemed haphazardly filled to random pressure levels, differing by a few PSI from corner to corner (that was an easy fix). They all hold air just fine, though; so no worries there. I would definitely recommend the work that Jim & FWO do, but just allow a little extra time for project completion.”
“Ran over a huge metal screw on MLK on my way to the PDX airport. Although they were busy with plenty of new tire clients, they were able to quickly remove my completely flat tire, pull the screw, plug it, and get me back on the road in time for my flight. Really appreciate their willingness to help me out quickly, and they were very reasonable at $20. I am extremely thankful and highly recommend them!”
“Easy, fast experience! Walk-in only, which kinda thru me off, but I can see how the system works and seems good to me. Car was done in around 1 hr, for about 1/3 less than the other shop I go to.
The woman at the front desk said “have a seat, I’ll write an invoice” and proceeded to get on her phone. When she started mopping, it was clear there was a misunderstanding, so I asked if I was free to leave, or if I was waiting to pay first. She said it was free to leave. Came back an hr later, paid $380 for my Prius tires and got my car. Done”
“Absolutely love this place! Hands down the best tire buying experience I’ve ever had. I looked at the options and bought the tire I wanted online, scheduled an appointment, came in and was in and out in under an hour. Everyone that works here is very kind and empathetic, and they’re focused on getting everyone back on the road. Free tire rotations included after purchase. Definitely coming here again!”
“I went to the Oregon city store. Andrew was friendly and knowledgeable. I came into the store with a different tire in mind. He let me know that he had a couple of tires that would perform better at the same price point for my car. Thanks Andrew !!”
“Good experience. Fast service. Just wondering why my car was parked in thier "secondary" parking lot across the street when it was finished when there were 3 available spots in the front of the service center..”
“been using this shop for about 5 years
and never had a complaint .
professional .
knowledgeable .
polite .
dependable .
definitely recommend .”
“OMG. Literally THE BEST service ever! I was stressed on my way to work after dealing with my tire for 2 days. From the woman on the phone, to the gentleman who took my information to the gentleman who fixed the tire — everone was absolutely stellar. I am never going anywhere else. These guys are amazing! Aaaaaaaand, they didn’t charge me anything to fix the tire that had a nail in it! Aaaaaaaand they did everything in under 30 minutes! ????”
“I was left speechless with the customer service this branch has. We were visiting from Canada and got a flat tire along our trip, coming to Les Schwab, I was prepared to shell some $, but lo and behold, 35 minutes later they've handed me my keys and didn't ask for anything! The tire was fixed, rims and all washed, spare tire back in it's place, and all for free! I mean, other than fairly tales where else do you hear stories like that? I hope I never have to visit a tire shop because of emergency like we had, but it I do, and I'm in northern Oregon, I won't hesitate, not for a second, to come again. Truly heroes amongst men. 10/5 stars if I could breach the scale.”
“I just had my car repaired at Gateway and I was blown away by the quality of the work as well as the owners and the friendly service I received. Supporting local small business feels extra nice when every aspect of the job was met with a great final result and good old-fashioned customer service!”
“I brought these guys some new wheels and tires to have mounted and balanced. They got me in the same day, they actually got me in in a couple hours, and I was out quicker than I was in. I watched them do the work and they were very careful of the new wheels. They were also very detailed oriented, for example they asked me what color balancing weights I would like. I thought that was a nice little gesture and show that they were paying attention and actually cared. Thanks you guys for getting me in and out quickly and caring for my new wheels as if they were your own. Edited to add- Very friendly as well!”
“Got wheels tires alignment and front struts had the ride made level and couldn't be happier. Great clean ? service. Before and after thanks again bob and the crew.”
“They got me in real quick to put on my new mud tires on. And as I was leaving every one had to say just how bad a$$ my tires. Way cool place. And I do like the odd smell of new tires. Try it sometime”
“These guys always have time. No unnecessary charges, i can’t say enough about this place. We’ve been customers for years. I have tire warranties from my dealership but still bought my new tires here. Never a charge to fix a flat and once again they’re staffed so well they Make time for their customers!”
“This location is the best. I got some off-road mud tires for my truck this summer and just overall a wonderful service. We will definitely be going back there in the future. They go above and beyond!”
“I can’t speak good enough about my experience with the wheel doctor. Rob and Lauren were prompt and professional and did everything they said they would in the amount of time they said. I highly recommend this place of business to anyone who has nice rims to repair. Also I was highly impressed with the new tints for our windows. Thank you again! Steve and janine”
“These location is great ! Even though we live in Clackamas we drive this specific location because they are great! The manager and the employees were amazing. Thanks for doing an ethical business here.”
“I would highly recommend Classic Collision! Monika was very helpful in making sure everything was taken care of for us. Our vehicle was repaired in a timely manner, was washed Inside and out. Thank you Monika for making our experience hassle free!!Service: Body & Trim”
“My truck looks amazing, inside and out. Ramon's attention to detail has made the whole truck pop. Also, I appreciate his follow-up communication on when the truck would be ready, and he gave me tips on how to maintain the finish and extend the luster. I highly recommend Gallagher.”
“Amazing Team,.People here care about you, and the service provided is above magnificent. If you had a bad experience, probably, was you!!.I got honest prices for my winter tire change +I had a tire inspection for free by Jose very professional, and not just him .Costumer service on point, communication is amazing. Be kind to the staff or just don't come.They work hard.”
“Name the last place you went for service and an employee jogged out to greet you and ask how they could help, before you even made it to the front door.
It has to be Les Schwab!
The folks here are awesome. Prompt, friendly, and awesome about calling you when your car is ready for pickup. On top of that, buying Les Schwab tires and batteries pretty much ensures you’re covered because everything is warrantied and repairs are generally free.
So glad to have a Les Schwab so close these days!”
“This shop always gets my car taken care of quickly and Riley was honest with me about the timeframe and what to look for when I asked for an unneeded repair recommended by another mechanic, rather than doing something my car did not need. That kind of honesty is huge and can be rare, and has definitely earned my business and recommendations to others for this shop. He still put air in my tires :) THANK YOU!!!”
“Dolena at this location is great! Always super kind and efficient in person and on the phone. All the staff take the time to explain in simple terms what the problem is and how it is going to be fixed. Also, reasonable prices and time to get the job done.”
“I rolled in the other day with a screw in my back tire and was greeted with professionalism, kindness, expertise and incredibly prompt friendly service.
“Smitty” should get a fat raise in pay and a paid vacation for being such an excellent employee.
Les Schwab really must be an exceptional employer to have such happy, kind and knowledgeable employees!!
I will forever buy my tires and services from this store/shop.
You deserve a 10 STAR rating ❤️❤️❤️❤️”
Wheel And Rim Repairs
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“I had 24 PSI in my rear tire compared with 31 in others
On my way to work made U turn and went to have it checked out
I could have just had them add air and go but stayed for them to check -- YES had nail/screw in tire.
Be aware that appointments are taken b4 walk ins, so there might be a wait
BUT everyone was kind, courteous, pleasant & helpful❤️”